Westlake Ace Hardware is noted for its helpful and knowledgeable employees who provide supportive service, often going out of their way to assist customers in finding items like peat moss, garden fencing, and specialty bolts. The store is described as clean, organized, comfortable, and not too busy, with a great big variety of nuts and bolts in its bolt bin. Customers appreciate that items are stocked pretty well. However, some note that lots of items are old dusty shelf dwellers with high markups, and the store's outdoor patio area offerings are considered a downturn. While prices may be higher, the consensus is that the service quality makes it a preferred destination.
The two ladies that helped me were very supportive and helpful. They helped me find everything I needed. Peat Moss and small garden fencing. Thank you for your help and patience.
April 2024
Place to find that oddball fastener no one else has. You can always find someone to help you, no problem.
February 2024
Great service and helpful employees.Wonderful selection of quality products.
