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May 2025 by beth frailey
Best store ever! I love how the ladies help me every time I need it
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April 2025 by Elena Carrera
If I could give Zero stars I would They opened at 12:00 the lady told me she couldnt take my payment due to a meeting that required the physical card, so I left to get it came back no even 5 minutes she put a sign that said they would not open until 12:20 the girls were in the back doing God knows what, playing around with customers time.
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April 2025 by Mary Mendoza
Very bad service, They are Rude
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February 2025 by gayla coutee
Amazing customer service with Karen.
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September 2024 by yadira orta
Great customer service 👏
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September 2024 by Ramon Nieto
Great service
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June 2024 by Ailen Figueredo
5 people to serve the customer and they do not even respond to the greeting, they do not show any responsibility or interest in the work, they did not give me obsessions or service suggestions, giving very bad judgment to their company, playing board games, annoying for answering my questions ? I left disappointed ?
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June 2024 by Daileen Romero Figueredo
Bad customer service, they do not seek solutions to the questions raised and playing cards during working hours. In addition to not even greeting when entering the establishment, they have no interest in helping the client who shows up at the office.
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March 2024 by Chita Gutiérrez
Excellent service! The best.
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February 2024 by Danielle Hogan
Karen at the West County Rd store was amazing!! She went above and beyond to assist with transferring my elderly father's number over to my Cricket plan. I've never had such awesome customer service!!??????
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February 2024 by Alexa Ceniceros
Great service awesome staff !
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February 2024 by Mauro Salcedo
My phone was not receiving calls after a port in and the ladies helped me by contacting customer service and the issue got resolved.
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January 2024 by Reinaldo Soto
The employees don't feel like working, you arrive and they look at you as if you had arrived at a funeral home and were talking to the dead person in the box. I don't think they sell even two phones all year. The phones do not have any information on the side to know what type of phone it is or what the hell. It is the worst phone store I have ever visited in my entire life and the worst service from a salesperson I have seen in my 56 years in 12 different countries.
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November 2023 by V Perez
The worst thing that could possibly go wrong in the midst of traveling WENT WRONG! Long story short my trusty iPhone was unfindable!! To top things off, I couldn’t get into my account which blocked me from online funds needed while traveling such as Apple Pay etc. Karen and Alexa provided alternative solutions to help save the day! I’m so thankful that these ladies were so helpful! Stellar customer service! Literally life savers! True Wonder Women!!
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September 2023 by Melvin Mitchell
Best customer service I have had in years