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May 2025 by amber norris
Customer service can’t look up an item anymore by name. No associates could tell me where or around where the item is located. I personally think it’s discriminatory issue that needs to be handled.
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March 2025 by Janie Barragan
The gentleman working this morning (03/21/2025) in the women’s shoe department was so nice & extremely helpful! All the girls were ignoring me & checking people out that were behind me in line, he’s the only one who even acknowledged that I was there!
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February 2025 by Family Newman
I love Dillards!
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February 2025 by tammy jasso
No one asked me if I needed help, not freindly
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December 2024 by noe muratalla
The workers here are always helpful. They answer questions with a smile. The place seems clean and organized. Plenty of things to shop for
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November 2024 by S R
Nice store, nice employees. Let me just help the officers there understand that y'all aren't there to flirt with the girls that work there, you're there to do a job. I can't tell you how many times I've seen people steal because the officers care more about the attention of the pretty girls there than their actual job. It's one of my favorite stores please try to keep trash out from stealing from other customers.
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November 2024 by Isabelle
Not allowed to shop on your own. a different employee bothers you every 2 seconds. Didn't last 5 minutes absolutely ridiculous
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November 2024 by Joshua Bryan
Amazing
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November 2024 by Ramon Chavira
YOU ASK THEM FOR SOMETHING AND THEY TAKE YOU TO THE WRONG PLACE
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November 2024 by joseph menghe
Thanks to Aron's professionalism there is a good check out point in this store. I like this location
⭐⭐⭐⭐⭐ Good entry point to mall.
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October 2024 by Irene Salinas
I always find what I need.
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September 2024 by Mary Muñoz
The manager is rude and not kind, I don't think she cares about her customers.
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August 2024 by Mirion Martinez
This Dillards is the worst ever idk what it is they’re just ignorant never do i have issues returning something anywhere else but Odessa; sux!!!! Thanx for nothing kiwon kiwi whatever ur name is bs
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July 2024 by David Perez
I bought a Michael kours wallet
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July 2024 by Juanita Hicks
This Friday that past on the 19 the of July I bought a stroller for $600 for my son's baby shower for the 21 the in Sunday , n I also bought a men's polo shirt for almost $70,: I went to customer service so they can gift wrapped my son's baby shower gift they said No !! , so I ask them why not , they said it was to big , like wow after I spend almost $700 !! I ask for a manager she agreed to gift wrap the gift , but when they finally finished gift wrapping the gift, they didn't want to help me with the gift to take it to my truck , finally Ii ask this older lady to help me she had some to help with the gift to the that young girl behind the counter didn't even try to call for some to help me , her attitude was she didn't care ,how very disappointing especially when u soen so much money at thst store, this happened around 1:00 after lunch this Friday that past the 21 st in Odessa tx so sad when people don't give a dam wow , I can't believe there actually worse than Walmart!!!!, shame on u Dillard's from Odessa tx
