Direct Appliance Sales and Electronics is a highly regarded local business that provides exceptional service and quality products to its customers. The team at Direct Appliance Sales is consistently praised for their friendly, down-to-earth, and knowledgeable approach, making the shopping experience a pleasant one. Customers have highlighted the impressive warranty coverage and reliable repair services offered, with issues being addressed promptly and efficiently by the skilled technicians. The business is also commended for its wide selection of quality appliances and the unique, quirky atmosphere created by the humorous signage throughout the store. Overall, Direct Appliance Sales and Electronics is a trusted and beloved local establishment, offering a personalized and satisfying shopping experience to its loyal customer base.
I had an issue with my electric stove, sadly they only work on ones they sell but they recommend someone. They also helped diagnosis the problem, so I bought the needed part and fixed it myself. Great people with good customer service.
January 2026
No better place to buy a washer/dryer in West Texas! Hannah was an absolute genius full of product knowledge and was able to answer all of our questions thoroughly. We ordered our Speed Queen set and it was delivered/installed just a few hours later! Unmatched service! Direct Appliance has a couple of new lifelong customers.
June 2025
Awesome customer service these people are doing everything right. They stand by their products. They will go out of their way to help customers get what they need at a reasonable price. 👍
