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“Today I went to purchase a 20ft ladder and was unsure about some information about the ladder, a tall woman named ivette came up to me and was very knowledgeable about the return policies and using sezzle. I was able to get the ladder with her. Will be coming back again!”
“Moises C is a really good sales associate, he is friendly, helpful and ready to help! This Cellphone store located inside the mall is in my opinion the best location. The staff is friendly, knowledgeable, and very helpful & it’s a plus that it’s located in the mall where you can do most of your shopping as you’re also shopping for a new phone. Once again thanks Moises!”
“I had an issue with my electric stove, sadly they only work on ones they sell but they recommend someone. They also helped diagnosis the problem, so I bought the needed part and fixed it myself. Great people with good customer service.”
9AM - 7PM
6966 TX-191, Odessa
Electronics
“Very happy with the service at this verizon location, i'm not a very technical person. When it comes to phones and christopher could not have been more helpful in explaining everything. Thank you.”
“Just wanted to drop a line about my recent visit to Industrial Communications, Inc. The staff was super helpful, and their knowledge about the products was top-notch. I was amazed by the good selection they had – from cutting-edge gizmos to reliable gear, they keep the language pipeline flowing for every need.I felt like they really understood my requirements and guided me to the right choices. Plus, they offer services beyond just selling – installations and repairs, you name it. I can't recommend them enough. If you're in the market for tech gear, Industrial Communications, Inc. is the place to be!”
“Chanti at T-Mobile was awesome! She was super helpful, friendly, and took the time to answer all of my questions without rushing me. She made what could’ve been a confusing process really easy. You can tell she truly cares about her customers. Highly recommend working with her!”
9AM - 8PM
2421 N County Rd W D, Odessa
Electronics
“All I know is the lady that helped me yesterday 12-19-25 skinny dark skin black hair with glasses they didn’t know how to do her job. I told her I applied on the leasing made me do it again just really wasn’t nice at all. Really demanding to the other coworkers wouldn’t come back to this one. I love the store West university and they are so nice. I should’ve just went there.”
“This place has been the best pawn shop I’ve ever been to. The lady’s are super sweet and do their job very well. Alexis, Chucky AKA Nat, and Erica always make us feel welcome when we come in. Always in a good mood, happy, laughing and joking. They make it a Great place to do business. We will never go to another pawn shop in town. Thank you ladies for everything.”
10AM - 8PM
9001 W University Blvd, Odessa
Electronics
“GREAT customer service is what my husband said. I went to the location across from Walmart and had a horrible experience. The ladies here were very helpful and extremely nice.”
“Awesome ? great amazing people great customer service and clean place they take care of you and work with getting you what you want Yolanda was a great amazing wonderful person she helped me get what I needed”
“Cricket is good just don’t recommend the $55 very slow when you have Lower bars but the $60 is the best better signal then t-mobile by far and this cricket it cool it’s an old gas station pretty sick”
“Metro at the Music city mall in Odessa, Tx is absolutely wonderful ! Thank you so much Alyssa for helping me and my wife with our new phones!! Such a friendly face with absolute amazing customer service. !! I’ll be back for sure!”
“I absolutely love coming here always have great customer service when I am looking for something to purchase. Martina is always so helpful and friendly, nothing is ever overpriced, always good merchandise, highly recommend absolutely coming back.”
“Went to get new phones for my son and I. It usually is a very stressful process, Marlaina and Rosa made it extremely easy and was so nice. Plus I wasn’t in there for hours. Highly recommend using this store.”
“Customer Service Rep Ibra was awesome. His knowledge about the product was out standing. He helped me get connected to my internet service. Taking time to get my log-in and password set up. I really appreciate is customer service and knowledge of the products. Thank u for taking time out. You are truly an asset to T-MOBILE”
“We have used Aaron's since moving to Odessa in 2008. They have always been courteous and handle our concerns in a professional manner. If and when we need furniture or appliances in the future, they will be our go to.”
10AM - 9PM
6300 TX-191, Odessa
Electronics
“First time visit. Reception was awesome. Although the pixel watch I need was not in store, one was ordered to arrive my house next day. I will definitely recommend. Thank y'all.”
“Karen was amazing, and her customer service was absolutely flawless! She was very patient with us and answered all of our questions. She is really knowledgeable about the company and its products. In the future anytime we have questions about our account, or want to upgrade any of our phones, or just need the best deal possible--we will ONLY go to her! Thank you so much for your help Karen!!”
“Derik is a very good person, in my opinion he is the best and for this reason every time I need something from my cell phone I go to the store and he gives you all the explanation you need. In short, he is a magnificent person.”
“My friend and I went shopping for dress shoes. She needed some black pumps for Halloween and Melrose was the only store that carried her size. We checked 5 stores before walking into this one. I was quite surprised and thrilled to see that they carry a 5 1/2 and smaller. They also have great prices. If I had the money, I would have spent quite a bit there. Clothes, shoes, makeup, accessories, lots of trendy items that I would have loved to pick up for my collection. Can't wait to go back when I have some extra cash.”
“Friendly staff and smooth setup process got everything sorted quickly without confusion.
Affordable plans and decent service make it a reliable spot for basic mobile needs.”
10AM - 8PM
4041 E 42nd St, Odessa
Electronics
“Good experience overall! The team was friendly and professional, and I was able to get my phone issues sorted without a long wait. They explained my plan options clearly and helped me quickly activate everything. The only drawback was a bit of a wait during a busy time, but the service quality made it worth it. Would come back again.”
8AM - 11PM
3909 E 42nd St, Odessa
Electronics
“I’ll admit that I’m not a normal Target shopper but I was there late last night. My 3 teenage girls were being followed by some creepy older man. I reported it to the first employee I saw (Diane) and her response was immediate. She called a manager and before long we spotted the man leaving the store. She approached him and he said he forgot his wallet. They then had us escorted to our car as it was dark outside. Diane and the managers response was outstanding! The manager said they’d go back and get video of the man to keep him on file. Great job Target!! ? Thank you for taking it seriously.”
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“I went to EZPawn in Odessa, Texas on Grandview and Brittany and Linda were the employees working. Currently as I’m writing this review it is 8:55 PM but they closed at 7:00 PM. I made it here by 6:55 PM thinking they may take 1 or 2 items I had to sell or pawn. These ladies are legitimately the KINDEST MOST AMAZING SOULS!!! They both teamworked and one took multiple items I had for sale and the other took my pawn items. I could not believe that they had spent their entire day working and STILL took care of me as a customer of this store (on Grandview in Odessa) as if I had shown up 5 minutes after they opened instead of 5 minutes before they closed!!! THANK YALL BOTH SO SO SOOOOOO MUCH!!!!! Yall are seriously amazing to be able to help people daily on levels yall may not even realize!!! I appreciate their hard work more than any employee at any business that I have been to in the west Texas area in a while!!! Yall know EXACTLY what GREAT customer service is!! Thank yall both again so much!!!”