Enterprise Rent-A-Car in Odessa, TX, is highly regarded for its friendly and professional staff who provide excellent customer service. Customers appreciate the easy and stress-free rental process, with staff taking the time to explain details clearly and assist with any questions. The team is attentive and helpful, with some reviews highlighting quick pickup services and the ability to leave rental vehicles at repair shops when needed. The manager, in particular, is praised for being helpful and capable of resolving concerns efficiently, ensuring a smooth experience for customers. Many mention that their first experience was very positive, and they plan to return for future rentals. The location offers a wide range of vehicles and flexible options, making it suitable for various needs, whether for errands, weekend getaways, or temporary vehicle replacement. Overall, customers recommend this Enterprise location for its friendly service, professionalism, and quick assistance, making it a reliable choice for rental car needs in Odessa, TX.
Much better service than the Avis we first attempted to rent from. Friendly staff that didn't try to give out cars with damage like Avis did. Called before to assist in the reservation also. Much better all around. Worth the extra $10.
March 2026
Place was super busy and all associates were assisting customers as quickly as possible with a smile on their face. Excellent customer service this time !
February 2026
Elizabeth and Marlene did great! Made the experience so easy and no where near stressful. Will definitely go back to them when I need a rental in the future. Energy was great. Explained everything and answered all my questions with no hesitation.
