H-E-B Fuel offers everyday low prices and a pleasant customer experience in Odessa. The west side location is described as much nicer, cleaner, and better organized than the east side store. The staff is attentive and helpful, with managers visible on the floor. Customers appreciate the availability of motorized buggies and the cashiers who offer to unload baskets. The business is praised for its friendly and efficient service, as well as its commitment to maintaining a clean and well-stocked environment. Customers suggest adding certain brands of roux and exploring ways to reduce meat prices.