About U-Haul Moving & Storage of West Odessa-University & Kermit Hwy
U-Haul Moving & Storage of West Odessa-University & Kermit Hwy offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The rental process is generally easy, and the staff is described as professional, informative, and helpful. Customers praise the customer service provided by employees like Jessica, Mary, and Sam. However, some customers experienced issues, such as being charged more than expected or not receiving reimbursement for fuel. Overall, the business receives positive reviews, with customers highlighting the warm and kind treatment they received from the staff.
someone needs to give the staff here a raise , was nice and friendly really helpful had a good vibe all the way around thank you Miss Mary for making our first uhaul experience a good one will definitely be back
May 2026
Odessa’s customer service was excellent. Rep Sam was really nice.
May 2026
Affordable cargo transport rental service in the area. However, some of the paperwork procedures are a bit slow.
