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May 2025 by Nick Gonzalez
Just a heads up, they now charge for customer service now. You have a question $35 bucks.
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May 2025 by Jamie Thorpe
I came in upset about how the app works and never being able to pay my bill. Ray ar the store on 42nd in Odessa was more than amazing. He has excellent customer service skills and deserves to be recognized! Thank you Ray for helping us with our issues, being very patient you deserve a raise for sure!
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May 2025 by kathy morgan
Worst phone service ever
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April 2025 by Mark Vera
Great company
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April 2025 by Frank Franco
Shouldn't all Verizon be the same
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March 2025 by debora hogan
I'm a long time Verizon customer. Zach and Ciana are the best Verizon representatives I have had the pleasure of meeting. They are both very professional and highly knowledgeable. I most appreciate that they are both kind and considerate. 5 Stars to Zach and Ciana.
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February 2025 by C J
Phone store that doesn't sell phones also couldn't find me in the system think after buying my old company and taking my money they didnt bother to collect customer data from who they bought that or lady was brain dead idk.
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January 2025 by Amber Ball
John was amazing!!! Great customer service!!!
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December 2024 by Wyatt Sintas
I left because I got tired of waiting for staff to quit talking and provide service
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November 2024 by tammy jasso
Terrible service
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October 2024 by Michael Flores
Went on the release day of the iPhone 16 and was very happy with how quickly they got me out of there. Place was packed and I don’t think I was there more than 30 minutes.
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September 2024 by Justin Paul
Horrible service. Left alone to do everything myself. Sucks
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September 2024 by Jonathan Radcliff
I have been with Verizon for many years, and I have never received customer service as well as Jerry provided. Recently I have been in there several times and he has provided excellent service. I had a bill the no one has ever been able to help me with but Jerry went above and beyond resolving all of my issues, by doing so it lowered my monthly bill. Ask for Jerry!
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August 2024 by Valetta Lovett
Just fine
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August 2024 by Arturo Arriaga
Great attention from everyone that works there....Great customer service.
