Verizon in Odessa offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or choose convenient options like online ordering with in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available. The staff at this location receive high praise for their professionalism, knowledge, and friendly attitude. Customers frequently mention exceptional service from representatives like Zach, Ciana, Jerry, Teddy, and a young, genuine, and helpful employee who went above and beyond. Many reviews highlight how quickly and effectively issues such as connection problems and billing concerns are resolved, often leading to improved bills and faster service. Visitors appreciate the staff's kindness, patience, and expertise, making their experiences notably positive. Long-term customers value the store's consistent quality of service and the genuine, considerate approach of the staff. Overall, Verizon in Odessa is recognized for providing quick, friendly, and knowledgeable assistance, ensuring customer satisfaction whether visiting in person or ordering online.
We went in for assistance on my online account, I was locked out and to get our paper bills printed. Ricky was there and helped us immediately. Very knowledgeable on the subject and informative, very friendly!
June 2026
My name is jacen limon I don’t have any Service on my phone 15 how log it be
January 2026
Good experience overall! The team was friendly and professional, and I was able to get my phone issues sorted without a long wait. They explained my plan options clearly and helped me quickly activate everything. The only drawback was a bit of a wait during a busy time, but the service quality made it worth it. Would come... read full comment
