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“Huge shout-out to Patricia! She's very friendly & helpful, needed questions answered in regards to temporary address change...she took the time to explain the different ways, either send in the card or complete online. She's helped me previously when I needed to send letters priority mail..Patricia definitely takes the time for her customers! Ty so much!”
“Since I moved to TX I found this place. The lady working there is always friendly and will help you with whatever you need. She's never rude; she always got a smile and makes you feel welcome! It's the only mailroom I'll be doing business with. The lady who talked negative about this lady must have been having a bad day, because she is nice to everyone who comes in the door!”
“Came in 2/7/2024 and needed to send a check via priority mail. I wasn't sure what to do but Roger was awesome and walked me through the process start to finish.”
“I dropped some packages and I notice the working hours didn't match with Google maps, I asked to the employee and confirmed that they close at 6pm and not at 5pm”
“Oh My God I cannot give enough praise and thank you's to Ms. Carol Guley for everything she did for me today. My name is Dorothy King and I was waiting on a very precious delivery today and was excited to see the mailman. When I approached him and asked if he had a box for my apt. number he replied he did not. After leaving and reading my email I discovered the item was indeed delivered so I went back to the mailbox and once again nothing was there. I contact the Cedar Hill Post Office and spoke to Ms. Carol who immediately contacted the gentleman and then notified me he would return to locate the item. Later, I received a call from Ms. Carol with Amazon on the call so they both could assist me. Ms. Carol informed me she was at the mailbox hub and was waiting on me so we could locate the item. After Amazon, myself and Ms. Carol discovered the item was not in the Amazon hub, Ms. Carol used her master key in order to open all mailboxes to find the item. My heart is so full and filled with thanks, grace and mercy Ms. Carol showed me as she went above and beyond to help me not because the item was so precious to me, but because she is an absolute wonderful human being. Ms. Carol if this review reaches you I would love once again to thank you from the bottom of my heart for loving people like you do!!!! THANK YOU!!!!!!”
“If there’s a line, it’s typically long so be prepared for a short wait. The clerks do their very best to keep the line moving while providing exceptional customer service. I stopped in to check my PO Box before normal business hours and ran into a problem. Ms. Minnie was moving through her morning but took the time to assist me. She was very helpful and kind. Even though the post office was closed, she was willing to provide useful information that would help with my issue. That was very commendable and what I deem worthy of 5-stars!”
“Whenever I go to the Lancaster post office, Felicia is always very helpful. She makes my experience much easier. She’s always smiling and very pleasant and nice to deal with Lancaster Post office needs more people like her. I’ve dealt with other workers there they were very rude. She’s the only person there that is pleasant, thank you Felicia for the great customer service”
“This location has greatly improved. The staff are a lot more friendly and helpful. I'm sure there are problems that still exist. But my recent experience for the last year has been a lot lot better! I mainly just drop off packages at the side door in the lobby and am not sure how things are at the counter. But I enjoy the occasional playfulness and promptness from those in the back!”
“They are very good. But they are overworked, underpaid. Waxahachie has grown so much that our small loving P.O. is over worked. I do not understand why the Government refuses to open another P.O. I love our P.O. but the Government could do better!!! As matter of fact for what they have they do great!!!!!”
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“Great service ran by great people. Not only will this place service your cleaning but they run a post office too. Probably one of the long standing and reliable businesses in the area.”