“I like this post office customer service is good. Even though the lines are long, they continue to provide excellent service with a smile and without hesitation.”
“Thelma is the best, I always come to the mail express right before closing. Thelma is always nice, and patient with me. Also Thelma always go over and Beyond with herCustomer service skills, by make sure I’m a happy customer before leaving the mail room even if it’s after 5pm.Thank you Thelma!!!!”
“I've been living in Lancaster, Texas for 19 years. The ladies at the front counter has been awesome! So professional and polite! Even love how I get my mail delivered on time and early! Keep up the amazing work Lancaster USPS!!”
“I've had a couple of instances where my packages went missing, and I reported them through the USPS website. Both times, Patricia and her team responded promptly, tracked down the packages, and made sure they were re-delivered to me. I'm very appreciative of the effort and dedication this Post Office puts into resolving issues and providing reliable service. Thank you!!”
“I dropped some packages and I notice the working hours didn't match with Google maps, I asked to the employee and confirmed that they close at 6pm and not at 5pm”
“The customer service at this location is top-tier. I made it in right before closing and they still accepted me with a friendly smile which goes to show you that you can’t base your experience simply off reviews. Thank you to the kind staff at the duncanville location. They thoroughly explained the entire process on mailing a letter as it has been years since I’ve mailed anything off. Thank you!”
“The Red Oak USPS is phenomenal! I recently moved here from New Mexico and this office made moving a breeze! They quickly help customers, were kind professional and excellent in their customer care!
From helping me request a mailbox key, holding my mail, forwarding my mail, to delivering my mail once my new key was ready! Easily explained the location of my mailbox and I have received every piece of mail, and packages on time! Thank you to the Entire staff at Red Oak TX location!!”
“Came to this PO after receiving terrible service/wasted trip to get photos for a passport at the PO in DeSoto. We received excellent service from Wenda to package/send our passport items. We won’t go back to DeSoto!”
“They are very good. But they are overworked, underpaid. Waxahachie has grown so much that our small loving P.O. is over worked. I do not understand why the Government refuses to open another P.O. I love our P.O. but the Government could do better!!! As matter of fact for what they have they do great!!!!!”
“I have used this post office for years, and I have no complaints. The employees deal with a lot of people, and I admire them for their level of professionalism. They did an outstanding job in assisting me in getting my passport. They mean business and know their jobs. It appears that they are short staffed but considering the volume of customers, I think they do a great job. No complaints.”
“This was the second time I drove passed several nearby USPO for service here. Both times the service was excellent. Today I needed to mail an important letter and most other offices were already closed. This office was opened and I completed my needed business. Great service”