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“I just want to say that Auto Collision really took care of us. We were really pleased with their work. Just want to really thank Logan who really goes above and beyond. Keeps all the communication lines open. If you get in a collision go see my friends @ Auto Collision Experts on Loop 256 and ask for Logan…they will take good care of you!!!”
“Did amazing work!!! The people are so friendly and willing to help in every way needed!!!! They did a great job and made it very pleasant and got in and out in a very timely manor!!!!! Thank yall so much!!!!”
“Employee Aiden helped me find the part I needed in less than a minute and let me know the price warentee, and everything i needed to know. GIVE THIS MAN A RAISE?”
“Vance Bros is a great place to get parts for your vehicles. Sid has a large assortment of items in stock and if it is not stocked, he normally can have it for you the next morning. They have a wide knowledge of different parts that are difficult to find or obsolete as well. If they don't have what you need, they will help you figure out where you can find what you need.”
“These folks are professionals... Down to earth, and extremely helpful. The quality is excellent, can’t even notice the extensive damage caused by a rogue deer. The process was smooth and fast. Highly recommend this business.”
“This establishment is expert. Knowledgeable, fair and friendly. I recommend JK, highly, for all auto charging/starting issues. This visit they constructed a custom battery cable for multi battery vehicle. A work of art that worked perfect.”
“I brought my Chevy Truck to them after a pine tree limb fell on the windshield and badly bent the passenger front pillar. Working with Warren's body shop was great, and they did a great job dealing with the insurance. The body work was great. It's been about a year, and it still looks awesome”
“I love this auto parts store the owner and counter guy are so nice and helpful. There's a hometown feel when I come in. Very knowledgeable, and helpful I've visited several times already always great service and advice. I highly recommend them.”
“These guys are great! They did an extremely thorough inspection on a 90s ford I was looking to buy and the guys really had a lot of great knowledge on the system and each of the different problems that were discovered. They were able to discuss each of their findings in great detail and offer solid recommendations. I'm not from around here but I would certainly trust these guys to work on my vehicles especially an older/antique model. Not a lot of places really have this kind of knowledge and expertise. I highly recommend them.”
“Can’t go wrong here at B B Quick’s these guys will help you figure it out and most of the time have what you need and if they don’t they can probably get it for a good price. Check ‘em out”
“Rick Berrones should be running the service department or next in line to run it if the current service manager leaves. He’s obviously doing a great job as well. This was BY FAR the absolute best experience I’ve EVER had at a dealership. It’s not even about what he was able to get covered under my warranties, it was about his willingness to search my policies and find what he could get covered. It’s usually the other way around! I do the leg work and have to fight for what’s right. Rick is top shelf. His customer service is next to none, he’s actually happy at work ( as a person who also deals in customer service) this is an admirable feat! I’m just so appreciative of people that are willing to make your experience the best possible! I actually went into this praying and asking Jesus for this transaction to be fair, even if that meant I had to pay for the work to be completed! I just wanted fair and I received beyond fair. I normally wouldn’t but I allowed the dealership to do additional work out of my pocket while it was there ONLY because Rick worked so hard to take care of me! I will only go through Rick from this day forward as this is how customer service is meant to be. Mr. Eldridge, I hope you read these because you have a diamond in the rough in that service department that makes people want to spend money there! Thanks Rick.
On a second much shorter note: Jason at the rental section of Toyota was also a delight to work with and worked with me on pricing and was Johnny on the spot on delivery. Such a great team here! I wish this facility held training sessions for all the other facilities around the greater Houston area!”
“I was in the Palestine location Saturday 1/17/26. Had a bad battery. Cody helped me out with checking my battery and then buying/installing a new one. From the moment I walked up, Cody was receptive, friendly and so helpful. Made a frustrating situation so easy and stress free. Today, I realized I must have thrown my receipt away and I called the store to try and retrieve it. Ken answered and was so friendly and helpful. I do not live in Palestine so I couldn't just drop by the store and pick-up a new receipt. I asked Ken if he would mind snapping a pic of my receipt and text it to me. He said of course. While we were still on the phone, he sent me the text with the pic of receipt and made sure I received it. This is amazing customer service done with a friendly helpful attitude. I really appreciate Cody and Ken both, I hope Auto Zone realizes the quality of the 2 employees. They deserve recognition for going above and beyond.
Thank you Cody and Ken”
“Tire prices have gotten out of control since Covid, but I am finding that Walmart is getting back to normal. They Are blowing away Discount Tire and Tire Rack (which is now owned by Discount Tire). I am saving close to $200 for a set of tires at Walmart Auto Care. I also save so much more on oil and oil filters than AutoZone and O'Reilly's. Thank you Walmart!!! I am happy you are here!”
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“I’ve had the pleasure of being helped by Robert several times at O’Reilly Auto Parts, and he’s always gone above and beyond with his customer service. He really knows his stuff when it comes to car parts and maintenance, and he takes the time to explain things clearly and make sure you get exactly what you need.
Robert doesn’t just sell products — he genuinely helps customers find the best solution for their vehicles. He’s friendly, knowledgeable, and efficient, and it’s clear he takes pride in his work. You can tell he truly cares about helping people and making sure they leave satisfied.
If you’re shopping at O’Reilly’s, I highly recommend asking for Robert, he’s one of the best!”