Best Western Palestine Inn is an older hotel located away from the main part of town, in a seemingly safe area. Check-in is quick and easy, and the hotel is usually not fully booked. The grounds are nicely landscaped, and the owner appears attentive and caring about guest satisfaction. Rooms are generally clean and comfortable, with updated beds, TVs, and bathrooms. Guests appreciate the quiet atmosphere, especially during the day, and find the beds comfortable with plenty of hot water and air conditioning. However, some reviews mention issues such as stained furniture, worn sheets with holes, and rooms that sometimes do not meet the expected standards. Housekeeping is not daily, leading to missing towels or unmade beds in some cases, and amenities like ice machines may be out of order. Parking can be limited, especially with large trucks parked close to rooms, which can impact safety and convenience. The hotel has a restaurant with friendly staff, offering a breakfast voucher system that some guests find inconvenient and limiting, though others enjoyed the food and service. Guests also note some noise early in the morning when workers leave for the job site. Overall, guests feel that the staff is friendly and helpful, and many would stay again, especially for the price and their rewards. The hotel offers a simple, quiet stay with some minor issues, but the caring management and clean rooms make it a reasonable choice for travelers passing through.
Renee the lady at front desk was a wonderful person she helped me get settled in felt like home The breakfast was awesome as well not to mention the tv wasn’t working and Renee walked down and fixed it for me herself I would recommend this hotel 100% beds were made comfortable and just all around the best experience... read full comment
July 2024
Nice facility, easy access. Tyler is a good employee, very knowledgeable.
February 2024
Food & drinks: Restaurant right across the parking lot
