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“Had a software issue and couldn’t unlock my phone they assured me my phone could be fixed and all under 30 min. I’m so happy with the service here , treated me kindly I highly recommend getting your phone or any device fixed here.”
“Now this an awesome place they fixed my phone fast I had to wait I little I had a battery that was broken they replaced it In an instant wow such a good company the coffee and matcha are good they have awesome chair and they are really friendly”
10:30AM - 7PM
100 E Nolana Ave #140, McAllen
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“I took my phone in for speaker issues, and the problem was resolved promptly. The service was reasonably priced, and they provided a clear explanation of the repairs made.”
“Very professional, friendly, and knowledgeable staff at this McAllen location. Angel did a fantastic job in fixing my device. CJ provided great customer service. I will return to this location when my devices need servicing.”
“Took my son's phone to get screen replace and I received the best service and price. Was afraid it wouldn't work anymore but they were able to fix it. I will definitely take my other two devices to get fix with them.”
“Miriam has excellent attention, kindness, speed and very good kindness and is always willing to help since she takes care of me, she is always very helpful and attentive to my entire family because we all have a line there with boost”
“Thanks to Maggie's exceptional service, I am now enjoying a better phone and a more reliable network. Her assistance has truly made a positive impact on my daily life, and I couldn't be happier with the outcome”
“So impressed with this store and the most informative associate by the name of JJ . will recommend this store and the associates to my many friends and family thank you”
“My phone had been stolen this weekend and Helen was an amazing help! She was straight to the point but also very friendly. Amazing help I couldn't have been making this review without her help!!”
“Went bye last week with my new iPhone acting up, excellent customer service, extremely knowledgeable, Would go back if any problem would rise and recommend to all”
“I had a great experience at Cricket Wireless today with my mom. Arely provided outstanding customer service and was incredibly kind, patient, and helpful throughout the entire process. She answered all of our questions, made everything easy to understand, and made sure we left completely satisfied. Thank you, Arely, for going above and beyond! we truly appreciate your excellent service!”
“I am so pleased and satisfied with Jasmine she is kind, friendly, and very courteous she is very patient with me I am very satisfied I give her highest rating there is she is a very hard worker I other friends of mine speak very highly of Jasmine and that is very rare to find a hard worker she is she makes you feel very welcome I feel very comfortable with her coming in at any time for questions of my phone and still receive the same awesome treatment. Thank you for your attention. Blessings”
“Went into the store, was greeted, helped out by Sandra and she was such a pleasure! She helped us out greatly, gave us info and got our daughter into her new phone. She provided great customer service!”
“Laura was very helpful with my account. Took her time to explain in detail offers Cricket is currently having. Went over application in detail and helped me understand the information. Thanks to Laura I am now enrolled in the affordable program as well as HBO I wasn’t aware I had. Definitely recommend.”
“Yessica was super helpful and kind. Her speed and service was ?. Helped me transition the entire family from the big name retailers to Cricket in just a few minutes helping us save alot. Very grateful thank you.”
“Great and fast service from Jesus. Highly recommend this location. Best one from Edinburg city. They understand your needs and resolve easily with no run arounds.”
“Awesome service, great new employee, walk out with a smile on my face everytime I go back! I switched from tmobile and after dealing with the girl from this store I would never go back or switch to another company.”
“Fast work, low price for my battery switch. Went in with 13% on my phone and left with 78! Nice staff with friendly demeanor and my total cost for a battery switch for iPhone 13 regular is $65! (Everywhere else charges 70 and above)”
“I recently purchased the new iPhone 17 Pro Max from AT&T, and I couldn’t be happier with the experience. From start to finish, Manny made the entire process smooth, easy, and actually enjoyable.
He was incredibly knowledgeable about the phone’s features, took the time to answer all my questions, and made sure I felt confident in my purchase. What stood out most was his professionalism and patience—he never rushed me and genuinely cared about helping me get exactly what I needed.
The iPhone 17 Pro Max itself is amazing but what really made this purchase special was the customer service Manny provided. It’s rare to come across someone who goes above and beyond like he did.
If you’re thinking about upgrading your phone, I highly recommend stopping by AT&T and asking for Manny. You’ll be in great hands.”
“I've been with cricket for a while now but I've had the best experience here. Samantha helped me out, and she really knows what she's doing and doesn't seem bothered by customer interactions. 5 out of 5 stars for her attentiveness, knowledge, and her smile. Thanks for making me want to stay with cricket Samantha.”
“The manager Jen, helped me transfer all my stuff. Informed me about the affordable discount, telling me Pell grant quality. Will be going back to finish the process. This store very helpful and friendly.”
“Eddie did a great job not only my phone service but helped after the sale by answering all my questions and helping me set up my Facebook and contacts plus messenger my phone is my business any Eddie went above and beyond to help great customer service thanks Eddie”
“Aneth was very helpful and patient with my senior mom. Happy with their customer service and all the plans they offer. My daughter is planning to switch in no time. Definitely a 5 star place!”
“Store was immaculate, Especially the women’s restroom. You can actually smell the cleaner used. Very impressed; its not often i use a public restroom & its clean. 10/10”
“Went to cricket because I couldn’t unlock my phone since last night. Mrs. Jazmine took less than a minute to fix (reset) what I took all night trying to figure out. Thank you so much! =)”
“Very amazing service very fast very nice people service was amazing very friendly Elias and Esmeralda handles me with the best care I’ve ever been handles with at any other cricket”
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“David was able to solve the problem and upgrade my daughters phone. Very happy David looked into the issue and knew how to fix it. David is an amazing employee and Palmhurst AT&T is lucky to have him. Thank you David.”