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“I’ve always had a great experience at T-Mobile thanks to their motivated sales associates and excellent customer service. Every time I come in, I feel welcomed and taken care of. I especially want to highlight Samantha—she’s an outstanding sales associate! Samantha is always willing to help, has an amazing attitude, and her positive vibe makes every visit a pleasure. It’s clear she truly cares about customers and goes the extra mile to make sure all your questions are answered. Highly recommend this location and their awesome team!”
“Miriam has excellent attention, kindness, speed and very good kindness and is always willing to help since she takes care of me, she is always very helpful and attentive to my entire family because we all have a line there with boost”
“Went in for a screen protector the guys were great. Yeah, they were a little pushy at first trying to sell but that's their job. I get it. What impressed me was my screen was really stuck to my phone and had cracks already..it was pretty hard to get this screen off my phone. These guys took their time getting every last piece off. I appreciate yall. I couldn't do it on my own.”
“Thanks to Maggie's exceptional service, I am now enjoying a better phone and a more reliable network. Her assistance has truly made a positive impact on my daily life, and I couldn't be happier with the outcome”
“Love this store employees are always so nice and helpful. Today I had the honor to meet Jose, I was having problems with my bill and he went above and beyond to help me. I was ready to end my 20+ year relationship with T-Mobile but thanks to Jose I stayed with them (T-Mobile)
Thank you Jose for ALL your valuable help.”
“Awesome service, great new employee, walk out with a smile on my face everytime I go back! I switched from tmobile and after dealing with the girl from this store I would never go back or switch to another company.”
“Was very happy with our service the day that my mom and I went in. We were quickly greeted and asked what we were going in for and were able to get help after a while (it was packed but at least they kept tabs on the people waiting). Elizabeth was the lady that helped us and I would HIGHLY RECOMMEND her as she was able to help us with what we needed and she even went above and beyond to help us switch from our old phones to our new ones right there and then and she even put on the protector screen and phone cases on our phones. Apart from such great service she was kind enough to elaborate on any questions that my mom and I had and even translated everything in Spanish for my mom so I really appreciated everything she did for us that day (12-24-25). Thank you, Elizabeth <3”
“I am writing a review to thank Jorge at T-Mobile for his help with my account. He provided exceptional assistance in setting up my watch and I am extremely pleased with the service and customer support received.”
“I want T Mobile to know that employee Ruby Hernandez provided my husband and I the best customer service. She ordered me another phone and helped us by transfering all data. She was very professionsl and polite. She was awsome to the point that I will follow her if she moves to another location. Thanks Ruby God Speed.”
“T-Mobile’s customer service is outstanding. Every time I’ve needed help, their team has been friendly, patient, and quick to resolve any issue. It’s refreshing to deal with a company that truly values its customers. Highly recommend!”
“On February 18th, we visited this location to purchase a phone for my grandson. This was our first time purchasing a phone at a T-Mobile store and received exceptional service by Procopio Guerra. He allowed us the time we needed to decide the color of phone he wanted. He even helped me with some questions on my phone. The following day we went back and were helped by Dominick on a minor issue with the screen protector. He also provided top notch service. In fact, both days we were there any customer service we encountered was very pleasant.”
“My technician was awesome. Listened carefully to my issue and got the job done quickly without having too many hoops to jump through. Very pleasant interaction, thank you Marcos! ☺️”
“Excelente servicio y facinada con la tienda de Rio Grande me encanto la remodelacion y el trato al servicio al cliente excelente muy uen personal elejido muy profecionales y amables y siempre nos ayudan con cualquier problema sin duda la mejor tienda de rio grande. Recomendada al 100%”
“They are always very helpful but I have questions about my phone. In a few more months I plan to get another phone, and I'll come right back to this place to do it”
“Went in and it was not busy which is unusual lol. Tried to find a phone case by my phone is too old for them to carry one. Asked about a new phone and he suggested I wait as there are no promotions on right now”
“They are truly outstanding, especially Jake-Ryan from the Hebb area. He was incredibly helpful—this gentleman went above and beyond in assisting me with signing in to my internet. I have never had anyone provide such thorough and patient support. He truly deserves recognition, if not a very good raise!”
I would recommend Smartcom”
“I had an amazing experience. The staff, especially Isaac, Hugo and the manager, were incredibly friendly and went above and beyond to help me. I highly recommend them for their excellent customer service!”
“⭐️⭐️⭐️⭐️⭐️
I want to thank Iris at Spectrum Mobile for the outstanding customer service they provided. My wife Diana and I were looking for the best deal for our family, and they went above and beyond to make sure we were taken care of. They were patient, knowledgeable, and truly listened to our needs. Thanks to their help, we walked away with the best plan for our family and felt confident about our decision. It’s rare to find someone who genuinely cares about helping customers, and we are so grateful for the effort they put into making our experience a positive one.”
“Good Company offering fair rates. They are a local Texas company that cares about their customers. They are investing in green energy, and I would recommend Heritage Power to anyone.”
“Very expensive and does not work that great
Customer service sucks . Lower your prices . Will be getting out if this internet. Spectrum is overwhelmed!!!”
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“Excellent service, very fast process to activate my internet service. rep was very kind and explained everything very well. and didnt have to wait like at other stores”