Advance Auto Parts offers a positive shopping experience with helpful staff and good deals. Customers appreciate the convenience of signing up for the perks app, which can significantly reduce costs. The staff, including employees like Richard and Trey, are praised for their excellent customer service, going above and beyond to assist with finding the right parts and resolving issues. Trey, in particular, is highlighted for his sincere and tireless help in identifying mislabeled parts and ensuring customer needs are exceeded. Overall, the store provides reliable service, friendly staff, and a welcoming environment that encourages customers to return.
Got some plugs for the car . What started out as 53$ ended up being $23.49 after signing up for the perks app. DEFINITELY WORTH THE FEE MINUTES IT TOOK TO SIGN UP!
July 2023
I called "Center St" store to make sure that they had the right tail light. Not realizing that I called Center store but went to Spencer store. Got there and Richard took great care of me, Spencer store is now MY GO TO Advance auto zone. Thank you Richard
June 2023
Best auto store between Spencer and Center. Great customer service knowledge about cars.