AutoZone Auto Parts in Pasadena, TX, is a well-known retailer offering a wide range of automotive replacement parts, maintenance items, and accessories. Customers often find the store convenient for quick needs, such as buying bulbs, batteries, and other car parts, and appreciate the helpful staff. Multiple reviews highlight friendly and professional service from employees like Mike, Jayden, and Lorenzo, who assist with finding the right products and offer to help install or replace items, making the shopping experience smooth and efficient. For example, Lorenzo was praised for quickly finding the correct bulb and offering to replace it, turning him into a loyal customer. The store also features staff members who go above and beyond, including a manager who helps ensure headlights work properly and technicians who assist with repairs like replacing a headlight with a short. Many customers appreciate the honest and kind attitude of employees, which contributes to a positive impression. However, there are some concerns about management, specifically mentioning a store manager who was perceived as rude and unprofessional during a battery warranty process. Despite this, overall, customers enjoy good service, reasonable prices, and the store’s helpful atmosphere. AutoZone Pasadena remains a trusted place for automotive parts and assistance, with many customers likely to return for their automotive needs.
These employees are so helpful!!! I only go here for my parts
April 2024
Manager and 2 male technicians assisted with replacing a headlight that had a short. Manager, came to assist in order to make sure everthing was working properly before I left. Unsure of names, but yall know who you are. I appreciate your help. Thank you.
January 2024
Excellent service, use vin number when buying parts. For vin check drivers door.
