“I can’t say enough about the tremendous service I received from Pearland Bicycles (PB). My experience with them was top notch. The staff I spoke with was friendly & helpful, and I really appreciated the frequent text msg updates regarding the status of the repair — thanks a lot Spencer! More importantly, I was blown away by the promptness of the service.
I took my Cervelo e-bike to (PB) after it had been in another repair shop for 1 & 1/2 months to diagnose & stop a clicking sound that was coming from the motor. This shop wasn’t able to localize the cause of the sound & therefore wasn’t able to fix the bike. They kept me in the dark the whole time about the status of the repair & I became tired of waiting. I called the store in California where the bike was purchased to get suggestions on what to do and I was given the name of Cervelo certified stores in the Houston area ( I live off the Katy Freeway in west Houston). PB was mentioned as one of those stores. I visited PB and they agreed to take a look at the bike. Within a couple of days of them receiving the bike, the store sent me a text message stating the clicking sound was coming from the motor and the motor manufacturer had agreed to send them a new motor (I’ve had the bike for 10 mos & it’s still under warranty). Since the manufacturer is located abroad, I was told it could take two or three weeks before the motor arrived. A week later, I was thrilled to receive the text that the bike was ready for pickup. What an awesome experience.”
“Awesome staff, great prices and services and the repair I needed was done within an hour. The other bike shop in the same area was higher priced and wasn’t available to do the work for about a week. I’ll continue to purchase from here. Highly recommended.”
“Great service, people there are nice, they where able to get what I needed done to the bike and more in a timely manner! I'm coming back every time I need maintenance done on my bike!”
“Took my bike for repair and maintenance. Not only did they finished in no time but the price was very reasonable. My bike runs very smooth and is good as new! I would definitely recommend these guys for any bike needs!”