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“The epitome of what a Local Bike Shop should be. Came in expecting a big bill (bottom bracket), but after a test ride they diagnosed it as a much simpler problem. Very hard to find a service department with integrity these days - they have earned my business as long as I live in Houston.”
“When we want our bikes serviced by the best, we take them to Trek. Their team always delivers top-notch service, expert knowledge, and incredible attention to detail. Friendly, professional, and dependable every time — highly recommend Trek for anyone who wants their bike in the best hands!”
“John and Federico are my go-to guys whenever I need a bike tune-up or help with any mechanical issues. They are professional, meticulous, and always friendly. The level of service at ProBikes is consistently outstanding, and it’s clear they take great pride in their work. Thanks, lads—I really appreciate your expertise and excellent service. Highly recommended!”
“I am completely new to road cycling and based off of the overwhelming amount of suggestions to come see Shama i made an appointment and came. He helped fitment for my transformed gravel to road bike and spent the time to answer my questions. Training for the up coming oilman Texas tri and I will absolutely be coming back to support this shop.”
“I can’t give a big enough positive review for the bike team at the Memorial City location. They helped us assemble our toddlers first bike, did a bunch of final tweaks, and were just so kind and helpful along the way. We’re big fans and can’t wait to see them for all our future biking needs!”
“Awesome staff, great prices and services and the repair I needed was done within an hour. The other bike shop in the same area was higher priced and wasn’t available to do the work for about a week. I’ll continue to purchase from here. Highly recommended.”
“I can't say enough good things about this place , they're helpful and honest
Went in once to purchase new tires but told I really only needed one ( saved me a few bucks )
And yesterday adjusted my brakes and added kick stand in minutes as well as informed me that everthing else looked good including my tires on this bike which I thought I needed to replace
Thanks guys for being dog friendly today
Highly recommend”
“Honestly, I was a skeptical. I thought my bike felt fine. However, I had developed some slight lower back problems and my knee was chronically sore. I attributed those to other things I was doing.
I am training for an event so what would it hurt to get fitted? Tad raised my seat which felt immediately better then put custom insoles in my shoes. My knees started tracking straighter. He rotated and slightly raised the handlebars which felt better right away. After a few rides I can say I am a believer!
Tad was nice, quick and knowledgeable. I highly recommend him!”
“I had been having numbness issues while biking and I searched reddit for a recommendation on bike fitting, which brought me to this shop. The bike fit with Brian was awesome. Totally worth the money. The bike fit has completely changed my ride, massive improvement. The tech Brian used was cool too and very helpful. Free follow up is much appreciated.”
“I had a great experience at Trek Westchase thanks to Heather. She took the time to thoroughly explain all the features on my new bike, making sure I felt comfortable and confident. Her knowledge and patience really stood out, and I left knowing I made the right choice. Highly recommend asking for her!”
“Great service, people there are nice, they where able to get what I needed done to the bike and more in a timely manner! I'm coming back every time I need maintenance done on my bike!”
“I recently visited West End Bikes with some questions I had as a new rider, the gentleman behind the counter greeted me when I came in but was with a customer. I waited around and browsed the bikes, huge selection here and from what I could tell a good variety. The guy helped me with questions I had and got me things I needed to get started on the road even though I didn’t buy my bike from them. When it comes time to upgrade, I know where my first stop will be!”
“Adam and 'the gang' are knowable, and informative. Even when the problem is operator error!!! (heavy handed shifting ) , they got to work on it ,ordered the right parts to fix it, and for a fair price. Thank you !!!!!
Edit: I enjoyed my first trike so much... I bought a second one from Adam !!!”
“Alfred helped us buy purchase an e-bike. He was very knowledgeable about the products they sell. Because of his knowledge and recommendation we purchased a haro bike. My daughter can’t wait to ride her new bike”
“Excellent bike builder brought our bike in after being at airport. He fixed it right up and added a little comedy as we enjoyed the place. Definitely go visit bike shop!”
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“I had a great experience with UBG
I had warranty repair and that
Was done in timely manner
Without any extra work on my part ✅
I was happy. I would definitely recommend a Urban Bicycle great service and easy to communicate.”