“I had a great experience with UBG
I had warranty repair and that
Was done in timely manner
Without any extra work on my part ✅
I was happy. I would definitely recommend a Urban Bicycle great service and easy to communicate.”
“The epitome of what a Local Bike Shop should be. Came in expecting a big bill (bottom bracket), but after a test ride they diagnosed it as a much simpler problem. Very hard to find a service department with integrity these days - they have earned my business as long as I live in Houston.”
“When we want our bikes serviced by the best, we take them to Trek. Their team always delivers top-notch service, expert knowledge, and incredible attention to detail. Friendly, professional, and dependable every time — highly recommend Trek for anyone who wants their bike in the best hands!”
“Best and super honest people. The best prices around. And the service was super fast. I met John today i he was absolutely the friendliest guy ever. Highly recommend!!”
“Honestly, I was a skeptical. I thought my bike felt fine. However, I had developed some slight lower back problems and my knee was chronically sore. I attributed those to other things I was doing.
I am training for an event so what would it hurt to get fitted? Tad raised my seat which felt immediately better then put custom insoles in my shoes. My knees started tracking straighter. He rotated and slightly raised the handlebars which felt better right away. After a few rides I can say I am a believer!
Tad was nice, quick and knowledgeable. I highly recommend him!”
“I can’t give a big enough positive review for the bike team at the Memorial City location. They helped us assemble our toddlers first bike, did a bunch of final tweaks, and were just so kind and helpful along the way. We’re big fans and can’t wait to see them for all our future biking needs!”
“Awesome staff, great prices and services and the repair I needed was done within an hour. The other bike shop in the same area was higher priced and wasn’t available to do the work for about a week. I’ll continue to purchase from here. Highly recommended.”
“I can't say enough good things about this place , they're helpful and honest
Went in once to purchase new tires but told I really only needed one ( saved me a few bucks )
And yesterday adjusted my brakes and added kick stand in minutes as well as informed me that everthing else looked good including my tires on this bike which I thought I needed to replace
Thanks guys for being dog friendly today
Highly recommend”
“I've been a loyal BSS customer for 3 years. The bike shop is professional, timely, and communicates well. The bit fitting studio is impressive and helps connect tangible metrics with how you feel on your bike. Highly recommend.”
“My specialized Hybrid X needed a tune up and air in my tires. All staff members who assisted me where professional and very knowledgeable with their craft. The services requested were completed by the date as scheduled.”
“Great service, people there are nice, they where able to get what I needed done to the bike and more in a timely manner! I'm coming back every time I need maintenance done on my bike!”
“Thank goodness these folks were open on a recent ride. They gave me a space and tools to swap my tube out - and this is the second time they have come through for me!”
“I recently visited West End Bikes with some questions I had as a new rider, the gentleman behind the counter greeted me when I came in but was with a customer. I waited around and browsed the bikes, huge selection here and from what I could tell a good variety. The guy helped me with questions I had and got me things I needed to get started on the road even though I didn’t buy my bike from them. When it comes time to upgrade, I know where my first stop will be!”
“Adam and 'the gang' are knowable, and informative. Even when the problem is operator error!!! (heavy handed shifting ) , they got to work on it ,ordered the right parts to fix it, and for a fair price. Thank you !!!!!
Edit: I enjoyed my first trike so much... I bought a second one from Adam !!!”
“Alfred helped us buy purchase an e-bike. He was very knowledgeable about the products they sell. Because of his knowledge and recommendation we purchased a haro bike. My daughter can’t wait to ride her new bike”
“Best bike shop ever! Run by great people who love what they do. They go above and beyond - besides giving fast and efficient service at a fair price, they let me know other issues happening with my bike that I was totally unaware of. If it wasn’t for Shama Cycles I could have gotten into a bad accident on the road because a major screw was missing. I also had multiple tubes and tires fixed here. I’m not into the fancy racing stuff but I can tell they offer support at the professional level, including attire and accessories. There’s a comfy couch and TV inside to hang out while getting your repairs done and complimentary water. Definitely recommend coming here for your biking needs.”