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February 2024 by Blanca Medina
Very good service, the boy helped me transfer all the information to my new phone, I recommend that store
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February 2024 by Natasha Pappas
Excellent customer service. Great variety of devices and accessories. Extremely helpful with our account needs. Fluent in Spanish.
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January 2024 by Sammone Daisyaa
Wasted my complete time at this place they took my 45$ when I was only getting a sims card my phone was completely unlocked and we still had problems
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January 2024 by Lauren Fraire
Mike was extremely knowledgeable about all things iPhone and cellphone service in general. He was very nice and thorough with the entire process of switching me over to cricket. It was a smooth painless process he even set up the apps I will be using and made sure everything worked correctly. Beyond satisfied with my service!
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October 2023 by Maria Cadena
Excellent service, thank you Hellen, she is always very attentive.
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August 2023 by Rosy Galvan
I really like the attention that we are always given accompanied by good deals for our clients ? im Cricket
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July 2023 by Elizabeth Donayre
Wonderful ladies. Very endearing and very very very very very helpful
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January 2023 by Oscar Cerda
I have been a customer of Cricket, for a number of years, and have also been a customer of the 4702 Spencer Hwy location in Pasadena, for a number of years. I no longer live in the Pasadena area, but in Texas City, Tx. Since I have always been taken care of by the representatives at the 4702 Spencer location, I drove over 36 miles today, and might I add that the store manager, Jesus, did not disappoint. I am not very technical and just had Cricket replace my damaged phone with a new phone, through the warranty. I asked Jesus if he would help me reprogram my new phone and help me prep my damaged phone to send back to Cricket. He not only said he would gradly do it for me, but he did it with a great big smile and a lot of patience with this old man. Not only Will I continue to return to this location for the GREAT service, but I will also recommend everyone to come to this location and ask for Jesus. They will be guaranteed Great, Professional, and courteous service. Jesus is a GREAT representation of what GREAT service is and should always be. Unfortunately not everyone thinks like he does. Jesus should be commended for his excellent Service. Way to keep an old customer loyal, with greatness. Jesus... One employee does make a difference!!!!
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November 2022 by Cliff Jordan
Jesus was awesome. My mom's had her Samsung phone since last Christmas and all the sudden quit working. Jesus went out of his way to take her phone apart and fix the software that had stopped working. I really appreciate his customer service. I've delt with plenty of employees at Cricket and it was nice to get some great customer service for a change. Thanks Jesus.
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November 2022 by Sandra Tom
Great price and service.
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October 2022 by S Dot 8ch
Went in to the Pasadena location during a very busy time of day to add 2 lines to my service and buy 2 new phones. Thank goodness for Gabby! She and her coworker were the only 2 there helping about 4 groups of people and they were both kind, prompt and professional. Gabby was EXTREMELY knowledgeable, funny, interacted with us AND our sons, who we were getting the lines for. She got us squared away quickly and efficiently all with a great attitude! We need more like her! She was awesome!
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August 2022 by Maria Lopez
Giving you guys a 5 star, thank you Helen and Paola for being attentive and patient with me. Not many employees like that left
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August 2022 by Laura Zingerman
Loved the new clean location. Paula was excellent customer service.
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January 2022 by Marylou Guerra
Super customer service ! I highly recommend Ms.Jailey ! She was fast , kind and super helpful !Not to mention Mr.Mike as well ! No regrets here .
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December 2021 by Jazz Harris
Great customer service! Thanks for the honesty!
