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November 2023 by Kelsha Cooper
When I went into the office to make a payment I was greeted with such a warmth smile. The lady at the front desk by the name Kamecia was very helpful, polite and just in good spirit. Thank you Ms Kamecia!!! Storage King is lucky to have such a great worker! Keep up the good work!
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October 2023 by brian carroll
Terrible place geuss they jumped on the currently trending bandwagon of increasing pocket profits and blaming on economy charging 9.00 to make a payment using an automated system is price gauging at its best no body charges that !!!!
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September 2023 by Yadira A.
Do not rent storage from here!! Please please beware.After only a few months from renting here I realized it is extremely humid! Even for climate control. A few months later there was a pretty bad storm & it flooded. I would only visit my storage about 1-2 times a month & honestly didn't check on my storage after flooding happened. I wasn't even aware it flooded in that area.Nevertheless, when I did check on my storage one of my cart board boxes was damp and full of mold. As well as my daughters old car seat and an igloo cooler from the outside. It was outside of office hours so was unable to contact someone until the next day. The office worked explained to me that I would have to go in person to file an insurance claim as they had to check out and fill out paperwork for the damage.I called a Friday, Monday was a holiday and Tuesday when I went up to the facility to show them the damage my storage space had been gone through and coincidentally the box of damaged, moldy clothing was gone! As well as a folding table, a portable electric power bank worth almost $400, a ton of my camping gear (batteries, lamps, lights, butane tanks etc)Coincidence not. The worker blamed me & insisted someone must of had a spare key. I showed her all 3 of the keys were on my key fob & i was the only adult in my home. She basically brushed me off & then couldn't file an insurance claim with the insurance. I also couldn't file a theft claim because my lock was in perfect condition & not tampered with at all. They claim they don't have your keys but this is obviously untrue. I know for a fact there Is absolutely no way that ANYONE had a spare key and even less of a way for anyone to know my storage number! There was nothing of value in there. Just camping stuff, a few tubs of old clothing my daughters had parted from and old home decor.I should of terminated my contract then but in at fault for not doing it then. A few months later a small tornado hit the area & the establishment failed to even notify anyone. A few weeks after the tornado I went to my storage to find out the facility had been hit & over half of the storage spaces had been affected. Roof ripped off, doors completely gone, items, clothing, all kinds of articles everywhere & just an absolute mess. It was honestly sad and I felt so disrespected not only for myself but for some of the families with bigger spaces that had stuff just gone through, wet or completely destroyed. What kind of company doesn't even send out a simple email explaining the incident or even suggesting to check out your storage space for damage or mold. My space was without electricity and almost all the clothing in the space was taken out molded even though it was in tubs. We live in humid-a** Houston!I grabbed moved all my crap the very next. Went down the street at the uhaul storage on beltway 8 & redbluff for a 10x5 for $41 (was in a 5x5 for $30)This place has REAL AC temperature control units, it's indoor, might be on a higher floor but they even provide trolleys to transport your items and they have an elevator. Save yourself the headache. Check out their prices online and reserve through the website for the cheaper rate.Don't fall into this place, I promise you it floods and they don't care about your stuff!! Not only that but they somehow get into units and STEAL!!!!
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August 2023 by china bratz
Went into the location yesterday to buy boxes and Kamecia had the greatest customer service.She asked if I was looking for storage as well but all I needed was boxes.Told her if I decide to get one in the future I know where to come!
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July 2023 by Charles Walters
Do not rent at this location. The woman there is the rudest person you could imagine. Plus the climate controlled building is insanely hot inside. Go to a different Storage King.
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July 2023 by Nathaniel Trevino
Kamesha and Morgan are the absolute best! From the tornadoes that almost destroyed the entire facility they have kept the place secure and is customers up to date. I work out of the country and have been able to keep in contact with them about anything and everything. I wouldn’t rent a storage unit anywhere else.
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July 2023 by Mariah Boyd
Love the customer service that the Ladies give in the office!Very knowledgeable and friendly!
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June 2023 by Courtney Tynes
Very clean facility, nice management. Assistant Morgan help me with what I need and had such a great personality! It just radiates off of her! Thank you, guys
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June 2023 by Morgan Olsommer
Very clean very friendly people love the girls in the office
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May 2023 by Mary Stalkfleet
Site very easy to navigate. Most cost effective facility near us. Kamecia very personable and helpful. She made the installation of the lock on the unit look easy.
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January 2023 by Anivete T
The price is great for the location. I have a 12x10, drive up unit and pay around 80 a month with insurance. So, not too bad for the area.I have not had any issues with management, or theft. However, during heavy rain it does tend to flood. I have not seen how high the water can actually go, but Last month (Dec. 2022) during the last big rain we had my unit did take on a small amount of water, but it was only at the very front of the unit and it did not damage anything.Just be aware that if you are storing anything here and do not want it to get wet you may think of elevating what ever you are bringing in. But maybe this should be standard for all out door units.No general complaints. If anything changes I will give an update.
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January 2023 by Michele Trossi
The price is great for the location. I have a 12x10, drive up unit and pay around 80 a month with insurance. So, not too bad for the area.I have not had any issues with management, or theft. However, during heavy rain it does tend to flood. I have not seen how high the water can actually go, but Last month (Dec. 2022) during the last big rain we had my unit did take on a small amount of water, but it was only at the very front of the unit and it did not damage anything.Just be aware that if you are storing anything here and do not want it to get wet you may think of elevating what ever you are bringing in. But maybe this should be standard for all out door units.No general complaints. If anything changes I will give an update.
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December 2022 by Sexy Red Whiting
I had a great experience at this facilities I went to several facility but this facility here was closer for me I went inside to check on a space for the items that I need it for and the property manager and assistant manager was very helpful to me so I will give them a five-star because they was very polite tell me how to organize my items in there and tell me what items I will be able to fit into unit so I'll give this location a five-star thank you for all y'all customer service
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December 2022 by Tina Samuel
Came to this location today to look at a unit and the Property Manager Kamecia was so sweet and helpful!Her knowledge and customer service was on point!This location gained a customer!
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December 2022 by K _Renee
The ladies in the office are awesome they have great customer service!