Jackson Hewitt Tax Service in Pasadena offers professional and reliable tax preparation services throughout the year. Their experienced tax preparers provide low-cost solutions and guarantee the biggest refund, backed by a Lifetime Accuracy Guarantee. Customers appreciate the friendly and helpful staff, who walk them through each step of the process to ensure comfort and understanding. Many clients have had positive experiences, highlighting excellent customer service and the dedication of the staff. Some mention that their taxes were done well, and they feel thankful for the assistance received. However, a few note that the service can be expensive, with basic filings costing around $300. Overall, Jackson Hewitt’s team is praised for their helpfulness and professionalism. The location at 326 Southmore is convenient for those seeking tax help. Many clients plan to return next year for continued support, trusting the staff to handle their tax needs effectively.