one of my daughters charms got snagged and came off the bracelet. Even tho I had the loop and the charm they made me pay to get the charm put back on then when I realized one of the charms was put on the wrong loop they also made me pay extra to move it when it was their fault
September 2023
Horrible experience with the store manager ( Celeste ) she is very rude and unprofessional ! I will never come in to this location again Celeste needs to be trained she obviously don’t know what she’s doing she did nothing to resolve the issue .
August 2023
I've never seen so many " charms" & bracelets available in all of the Houston Pasadena area. Reasonably priced.They also carry beautiful necklaces & pendants. JAAJ often has specials.I am impressed by the quality of their jewelry and craftsmanship at affordable prices.