NAPA Auto Parts in Pasadena TX is highly regarded for its knowledgeable and friendly staff, especially Mr. Scott, who goes the extra mile to find the parts customers need. Customers find this store better than other large auto parts stores, especially when installing hard-to-replace parts like alternators. The store offers a good selection of parts for cars, trucks, and boats, with top-notch customer service that is friendly and helpful. Although the selection is not huge, it meets customer needs effectively. Recent changes under new management have improved the store's appearance and atmosphere, with remodeled and more attractive interiors. Overall, customers appreciate the excellent service and the effort to provide what they need.
A.C. was one of the best employees from Napa that I have ever met. He was very helpful and knowledgeable. And he had very good communication skills. I would highly recommend this location. Especially if he is working.
November 2025
I've been coming here for a little while and up to now have had no issues or complaints.
November 2025
AC was my sales guy, he was very nice very professional and explain everything and gave awsome service.
