O'Reilly Auto Parts in Pasadena, Texas, located at 1716 South Richey Street, is known for its exceptional customer service and knowledgeable staff. The team, especially a staff member named Andy, has received praise for helping customers find parts and diagnosing car issues efficiently. Even when items are out of stock, the staff goes the extra mile to locate them and provide directions to other stores. Customers appreciate the courteous service, even during busy times, which keeps the lines moving. The store offers a variety of services, including free battery testing and a Loaner Tool program, making it a reliable choice for auto parts and assistance. With over 6,000 locations nationwide, O'Reilly Auto Parts is a convenient option for all automotive needs.
Marcos helped me a lot. Found the best item suited for my needs.
February 2026
I would like to thank Alexis for his help with assisting me with my battery problem. He was very professional and helpful in getting my problems resolved. Again thank you Alexis.
February 2026
Marcos really helped me, he went above and beyond. Marcos helped me remove my battery and was able to warranty it out. Very respectful, and for sure will be coming back. Also bought a new alternator and Marcos already knew which one I needed, give that man a promotion.
