O'Reilly Auto Parts in Pasadena, Texas is a reliable and customer-oriented store that provides a wide range of automotive parts, tools, and services. Located at 4621 Spencer Highway, this store offers free services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums, and have a Loaner Tool program for customers in need. Customers praise the store's knowledgeable and helpful staff, who are willing to assist with any questions or concerns. The reviews highlight the store's excellent customer service, with one customer stating that the staff "didn't make me feel dumb" and were "happy to help." Another customer commended the store's manager, Leo, for her professionalism and willingness to resolve a warranty issue. The store's reputation for quality service and reliable products has earned it the loyalty of many customers, including one who visits the store "literally every day" and recommends it to anyone in the mechanic industry. Overall, the O'Reilly Auto Parts store in Pasadena, Texas is a trusted and customer-focused business that strives to meet the needs of its community.
Went in to get some Antifreeze Coolant and Javi helped me find the correct one for my vehicle, The Staff here at O'Reilly on Spencer HWY are friendly and very Attentive to their customers!!!!
November 2022
They guys her were very helpful. Fun crowd. When I asked questions they didn’t make me feel d**** they were happy to help. At least that how it came across. Thank you O’Reilly AP.
November 2022
Devin has A1 customer service I will spin back for my car cleaning supplies
