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January 2024 by Gianncarlo Flores
I recently had to return an item purchased with a combination of cash and Treats points. While the cash refund process was smooth, I was disappointed to learn that the Treats points were forfeited. It would be great if PetSmart could consider a policy where rewards points are returned to the customer's account upon return transactions. Overall, customer service was good, but I hope they can look into improving their rewards program policies.
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January 2024 by amy Mills
Super helpful staff, only store that had my dogfood in stock, resolved my online order discount, tysm!!
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December 2023 by Nicole Hotz
Very very friendly staff.. ?
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December 2023 by Michael Jones
Very nice associates, helpful in looking for what you need. Very impressed.
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November 2023 by Valeria G.
worse place to shop fishes weren't safe saw multiple dead and one of them stuck and lady kept ignoring me tellin her abt the dead fishes and how one of them was stuck dpnt recommend to come
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October 2023 by Alyson McDonald
I wish I got the names of the lady that helped me in the fish department and the cashier bc after having a bad experience at Petco they were very personable and made me feel like I wasn’t bothering them by coming in an hour and a half before closing. Thank you very much!
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September 2023 by Chuckk Norris
I took my dog to get groomed and i had excellent service from candace. My dog looked perfect i had zero complaints.She even gave my dog a cute little bow which was very appreciated.
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September 2023 by Doctor Watson
Just got some feeder fish for my pond
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August 2023 by Noel Arellano
Take my puppy here all the time. The employees at the day camp are always super nice to him and he is very excited to go. They give me the full confidence of leaving him there in their care. Wouldn’t choose any other spot then to drop him with them. It is definitely worth what you pay!
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August 2023 by Terry Smart
Everything is good here. The workers are nice and very helpful. The only thing I seen was not a bad thing. They might need to pull out the dead fish in the tanks. When you have your kids asking why he's not moving.
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August 2023 by Txtattoo 101
Took my dog for grooming, my groomer was Laura and I must say this was the best cut we have ever had. The staff wa awesome and polite as well.
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July 2023 by Hayley B.
If i could give -5000!!! My dog didn't look like a toy poodle. His feet were skin bald and he didn't look like he got cut. I'm not sure if you guys picked the groomer up from super cuts but she needs more training. I knew i should've said nevermind when i saw her giving the other dog a patchy ass haircut. Never Again! My dog didn't even smell like he got washed at all! Don't go to PetSmart!!! Here's a before and after.
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July 2023 by Janet L.
I brought my little dog twice at doggy day care and camp, until I found out that if they didn't have enough smaller dogs they just put the little ones in with the big dog! One of the big dogs was a Great Dane. are you people kidding? They need to hire a grownup to run the place.
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July 2023 by Baby Girl
Kind of warm in here today. They only had one register open which was taking a bit long. People were nice.
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July 2023 by Mydra
I love PetSmart, employees are nice, but not pushy and most importantly knowledgeable .