Rack Room Shoes offers excellent customer service, with associates ready to assist customers in finding the perfect footwear. When a customer couldn't find their size, an associate promptly offered to order the shoes, resulting in a quick turnaround and a friendly follow-up call. Another customer praised the outstanding service from a staff member, who ensured they received a birthday deal. The store is noted for its great deals, often better than larger outlets, providing affordable options like Nike shoes. Customers appreciate the buy one get one half off promotion and the helpfulness of the checkout staff, who share discounts for future visits. Overall, Rack Room Shoes is highly recommended for its service and value.
Very welcoming! I didn’t find what I was looking for but they are always so welcoming when you walk in
July 2024
They didn't have my size in the shoe I wanted so the associate offered to order them for ome- I didn't know that was available to do. I was called within a few days to pick up my shoes (I chose the in store option). Now I have what I want. The lady who helped me was super nice.
May 2024
I didn’t catch how to spell her name but Aja, the sweet woman with green glasses gave fabulous customer service. It was my boyfriend’s birthday today and she made sure we got that birthday deal, thanks again!
