U-Haul Moving & Storage of Pasadena provides a full range of moving services with consistently excellent customer service. The staff is repeatedly described as amazing, very kind, helpful, thoughtful, professional, and welcoming. Employees frequently go above and beyond to assist customers, demonstrating a top-notch and friendly approach. The location offers convenience, including Sunday hours. Services highlighted include propane refills and trailer rentals, with staff noted for being very knowledgeable in resolving issues. The overall service is considered very good, with a strong recommendation from customers.
Filled up the propane in my R. V the person was very kind and courteous... his name was David? Thank you so much.
February 2026
Great customer service had a unit for few months there elevator was under repair and initially was on a upper level was on time crunch so to prevent not holding up my moving process was moved to 1st floor unit. Prompt professional and courteous assistance. Thank you Shay for your professionalism and assistance with everything.
January 2026
Shay Champagne did us a very awesome rental of a trailer. She is a great manager and deserve's praise. Thanks, Elbert Steve
