Amegy Bank provides a mix of professional service and friendly staff, making it a reliable choice for banking needs. Customers have praised the helpfulness of employees like Mr. Neil and Rene’, who demonstrate professionalism and a positive attitude. The Pasadena branch is noted for its clean and organized facility, where staff quickly answer questions and ensure a secure environment for customers. However, some have experienced delays when the bank opens, as cash drawers are prepared after hours. Despite minor issues, long-term customers appreciate the bank's commitment to security and professionalism, particularly in handling large deposits. Overall, Amegy Bank is recommended for its courteous service and customer-focused approach.
The Branch Manager Kimberly was very personable and outgoing. She was willing to assist me with my questions and was very patient with my understanding. Thank you for providing excellent customer service Kimberly!
December 2025
Best bank so far, been banking amegy since 2004 that's about 22yrs now
September 2025
No wonder they have a low rating these people always rude you ask a question you trying to figure something out to talk to you as if you owe them something I have not gone there once and have a nice person service me, I agree with the low rating in the bad reviews
