Best Buy is highly praised for its excellent customer service and knowledgeable staff. Managers like Chris and Josh are recognized for going above and beyond to resolve issues and provide great support. Customers appreciate the friendly and quick service from employees, with some staff members, such as Shawna, offering helpful guidance and even allowing customers to test products before purchasing. The store's staff are described as pleasant, attentive, and well-informed, helping customers choose the right products within their budgets, whether laptops or speakers. In addition to electronics, the business also offers a variety of services, including comprehensive protection plans that cover all electronics and appliances for a year, providing peace of mind. Customers value the unbiased recommendations, deep technical knowledge, and overall positive shopping experience. Overall, Best Buy is seen as a reliable place to buy electronics, with friendly staff and strong customer support.
Both managers, Chris and Josh are amazing! My son had an issue with a radio installation and they went above and beyond to make it right. Thank you Best Buy for being a great company and hiring managers that represent Best Buy appropriately and believe in customer service 💯.
May 2025
The lady who checked me out to get a water was vey nice 👍🏻 if you like quality service and quick response this Best Buy is top notch.
May 2025
Shawna was very helpful. She showed me the different options in speakers and looked up availability. She went above and beyond by letting me test the speakers by going up on the volume, and that is what convinced me to purchase my new JBL 320. I would have not purchased anything if it wasn't for Shawnas attentiveness and... read full comment
