Macy's, established in 1858, is a well-known department store with over 740 locations across the country, including the Rogue Valley Mall. The store offers a wide selection of top fashion brands such as Ralph Lauren, Calvin Klein, Clinique, and Estee Lauder, along with shoes, clothing, housewares, gifts, and furniture. Customers have had mixed experiences at Macy's. Some shoppers appreciate the significant discounts, like a recent 70% off sale with an additional 20% off at the register. One customer highlighted the excellent service provided by a salesman named Tyler, who was knowledgeable about fragrances and committed to helping customers find the right products. His efforts and friendly demeanor have made a positive impression on many. However, not all experiences have been positive. There was a complaint about a rushed saleslady who mishandled a return involving a valuable necklace, causing frustration for the customer. Additionally, while the store is convenient for some, others have noted that the selection can be limited, particularly in clothing. Overall, Macy's continues to be a popular shopping destination, known for its variety and customer service, despite some challenges.
definitely recommend Vera! she matched my shade perfectly was very helpful i appreciated her so much for the help!!
February 2026
It was a Macy's
We got Jeans and Underwear. Not sure what else you can really expect. Although I will say it reminded me of Dillards, very old style (in a good way) department store.
February 2026
I was in and out in a few minutes to pick out a fragrance. Thank you for the speedy service and not trying to oversell me. That new YSL fragrance my wife loves, apparently just came out.