Once Upon a Child is a store with a great set up and plenty to choose from, offering good clothing and an overall good selection. The store has reasonable prices on items, which many customers love. Experiences with customer service vary; some receive great, polite, and very helpful service, while others find the staff to be selective and picky, especially when selling items. Sellers often report receiving very low monetary offers for their items, with some feeling the buyback options are insufficient. There are also inconsistencies, as some customers see worn items for sale in the store but are told their own new items cannot be accepted. Although some prices can be cheaper at actual stores during sales, many find it a useful place to check first. Despite some inconveniences and mixed experiences, the place is still considered great by many.
