Audi Plano Parts Center is known for its exceptional customer service and knowledgeable staff. Reviews highlight the friendliness and professionalism of team members, such as Mr. Ibrahim and Oscar Gualotuna, who go above and beyond to assist customers. Whether it’s arranging shuttle services, providing car washes, or quickly sourcing parts, the staff is dedicated to meeting customer needs. Customers have praised their experiences when purchasing vehicles, with one reviewer noting how Martin's resourcefulness helped them find their desired Q8 etron prestige model. The financing process was also smooth and efficient. Additionally, service advisors like James Merriman are recognized for their expertise and attentiveness, ensuring that customers’ vehicles are well taken care of, even offering convenient transportation options while servicing. Overall, Audi Plano Parts Center stands out for its attentive service, efficient operations, and a wide selection of vehicles, making it a great choice for both new and used car buyers. Customers appreciate the welcoming atmosphere and the commitment to customer satisfaction, making it a highly recommended destination for Audi enthusiasts.
Went to do my recall and I met Mr Ibrahim Oluwamayowa friendly and helpful, they arranged me shuttle and a car wash the following day . Thank @MyAudi Plano 🫡
August 2023
They have amazing service and are very friendly and attentive. The cars are also superb. The cars drive amazing, are safe and efficient.
July 2023
Finding a caring and conscientious service advisor who goes above and beyond is becoming increasingly difficult. Bryan Cabrera meets those standards. Because Bryan is our service advisor. A total delight. And the reason I will replace my etron at Audi Plano when my lease expires. Bryan is a total delight with whom to work.
