Auto Merchants is a reputable wholesale and retail dealer located in Plano, Texas, operating since 1987. The business is known for its extensive inventory of quality used cars, competitive prices due to low overhead, and unique customer service that encourages repeat business. Customers appreciate the low transport fees, extended warranties, and special financing options offered by Auto Merchants. The sales staff, described as friendly, knowledgeable, and professional, is dedicated to making the car buying experience smooth and seamless. Many reviews highlight the team's transparency in pricing and their non-pushy approach, which sets them apart from typical auto dealerships. Customers have reported quick follow-ups to inquiries and efficient processes, often completing purchases in under an hour. Multiple customers have praised specific salespeople for their helpfulness and willingness to meet individual needs, making the experience enjoyable and stress-free. With clear titles on all vehicles and a commitment to treating customers right, Auto Merchants is highly recommended for anyone looking to purchase a used car. Se habla espaƱol!
Purchased two cars and it was a great experience every time. Quick and easy. Very satisfied.
September 2024
I had some issues with the car very shortly post sale, and the manager went above and beyond to make it right. Not only did they take the car to the dealership on my behalf, they gave me a loaner and put some gas in my car when I got it back. Thank you!
August 2024
It was a no-muss, no-fuss experience, and I love my *new* car! Thanks so much!