Brakes Plus, founded in 1990 with over 100 locations, is dedicated to building strong relationships with customers, vendors, and employees. The business emphasizes quality products, excellent service, and competitive prices. Customers consistently praise the professionalism and helpfulness of the staff. For example, an adviser named Jason is noted for his excellent customer service and clear explanations regarding car issues. The team is also recognized for their ability to source hard-to-find parts, such as a hybrid battery, promptly and efficiently. Many customers appreciate receiving dealership-level service at more affordable prices. Moreover, the staff, including Mike Johnson, maintains communication throughout the service process, ensuring customers are informed about their vehicle's progress. Brakes Plus also goes the extra mile by offering complimentary services, like free wheel alignments, if issues are found during inspections. Overall, Brakes Plus is committed to integrity, quality, and continuous improvement in their service to customers.
Had a really good experience today at this location. Adam the store manager was very personable and explained what was going on in great detail. Will be back for future brake needs etc.
June 2026
Great hospitality great service wonderful people come shop
June 2026
Excellent experience. Adam Ruyle was very knowledgeable of his craft, and processes outstanding customer service 👏🏽. Kept my wife and I updated throughout the entire process of the visit.
