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March 2024 by Ronald Shelby
My stay has been great with a great staff that is very professional and the rooms are all ways clean the hotel is close to many restaurants !Safety: You can feel safe staying here
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March 2024 by Adrian Hunter
Rooms were ok as far as space but when I say the smell was TERRIBLE I MEAN HORRIBLE ? TO WHERE IT WOULD MAKE THE AVERAGE PERSON SICK TO THEIR STOMACH MY 3 YR OLD WAS IN TEARS WHEN DHE REALIZED WE REALLY HAD TO SLEEP HERE but the WORST PART IS THEY SPRAY IT ON PURPOSE LIKE WHY MAKE IT SMELL OLD AND MOLDED W CANDLES OF OLD TRALER PARK scents 1/10Rooms: Smells terrible on purpose apparently Housekeeping sprays something in the room that smells horrible people were in the lobby complaining w me but apparently Housekeeping thinks it smells good but it has my toddler chocking to where we are sleeping w the windows open and it's freezing outside but we can't breathe and no refunds on the room plus the kids are exhausted just wish it was a better smell that way I could give them a 8/10 cause service and room was good otherwise but when it's hard to breathe then you hv to understand why im giving this complaint
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March 2024 by Jerry “Askjerry” Rutherford
Nice room, good rate, comfortable bed with a good desk area to get work done.
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February 2024 by Lindsey Jones
The spacious rooms and well-equipped kitchenette provide convenience. The cleanliness is commendable, and the staff is friendly. While the decor is a bit dated, the amenities and overall service make it a reliable choice. The location is convenient for business travelers.
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October 2023 by Life of Paris & Omari
Where do I start, my husband and I have been here since April. We haven’t had not one problem since being here. The general manager Albert is amazing. We love how he makes sure everything is on point and there is no slacking. The staff is also amazing at answering questions you may have. Thanks for making our stay so easy and comfortable.
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October 2023 by Kristen Vasquez
Very comfortable here during our extended stay. Spacious suites, full size fridge, weekly housekeeping, free laundry, on-site fitness center. The area is on a busy corner near the highway and I'd never know it from the room. Pet friendly!
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October 2023 by Walter Wheeler
We had crickets in our room, hairs on the floor, and it smelled like weed. There are even crickets in the lobby. Additionally, the elevator floor was dirty and sticky. You can look at the corners and tell it’s been a while since they’ve cleaned the elevator.The worst bit I had to wait an hour in the lobby to check out despite calling the number posted on their desk. Then I was able to tell the manager Albert Grimes about it. But wait, when I told him there were bugs in my room, he said “oh, the crickets?” as if it were a normal occurrence. He didn’t even apologize or make an offer to remedy the situation, moreso acceptance.Don’t recommend.
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September 2023 by Keith Kelly
I gotta say, my stay at Candlewood Suites three weeks back was pretty darn awesome. The place had this chill vibe that just made me feel at home. The suite I got was like a mini apartment, and man, it was spacious and comfy.Now, what really rocked was the kitchenette situation. I mean, having my own little cooking setup was a game-changer. No more hunting down restaurants every meal! And let's not forget the bed – that thing was like a fluffy cloud. Plus, they didn't skimp on the workspace either, which was a lifesaver for a bit of work on the go.The hotel crew were cool folks. Super friendly and all about making sure I was having a good time. They hooked me up with some local spots to check out, which was sweet.Oh, and location-wise, Candlewood Suites hit the spot. It was close to all the fun stuff and munchie joints I wanted to hit up. And the quiet nights were legit; no noisy disruptions messing up my Zzzs.I noticed they were pretty serious about keeping things clean and safe too. Considering the times we're in, that definitely added some extra points in my book.So yeah, Candlewood Suites gets a thumbs-up from me. If you're looking for a laid-back, homelike stay with the perks of a hotel, this place is totally worth it.
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September 2023 by Michele
Albert is rude and there is no housekeeping staff keeps quitting due to Albert being unable to manage well. Also there are roaches n bed bugs. When I told them nothing happened. They come in your room unannounced. My car was broken into twice while there. No cameras on their parking lot. Homeless people sleeping in parking lot and stairway. Smoking from other comes thru the vents. Management does nothing. Because I bought these concerns to Albert, he told me I had to leave without a refund.
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August 2023 by Ron Redden Jr
Just want to say by far this is one of the best hotels I’ve stayed. Albert, Tiesha, Heather, and Luis have been very kind and very easy to talk to! Very respectful and every time I see one of them they greet me with a smile. Great people are hard to find but they knocked it outta the park with this staff!! Keep up the good work!!!
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August 2023 by Brittney Youngberg
Tiesha, Albert and the staff are the absolute best! They are very accommodating, friendly and make you feel like you are family! They have gone above and beyond to make sure our stay is the best, even working with our schedules for room service since we have dogs.
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August 2023 by Joann Trevino
Came to visit a friend that was in town. The managers Albert and Tiesha greet you by name which is so cool. They really make you feel like a respected value guest and do their absolute best to take care of you. Keep up the good work! Thank you!Rooms: The beds make it worth it so comfortable.Safety: The definely actually keep up with who are supposed to be there and who are not.
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August 2023 by Caleb Walker
This is NOT a non-smoking hotel. That would imply that they enforce a no-smoking policy. Instead, their apparent policy for dealing with complaints about repeated strong weed smells in rooms is to move everyone else around the smokers. Shouldn't the non-compliant guests be the ones to move?Besides this, our room had not been cleaned when we moved in (we found the previous occupant's t-shirt, animal(?) hair everywhere, and food spills) and it took them several days to get around to it. The housekeeping "every 6 days" for us has been every ~14 days.Thankfully, the staff have been generally empathetic and friendly. I'll survive the rest of my stay. But I'll look elsewhere next time.
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June 2023 by Sheryl Bihler
This is a well-used location and the furnishings are starting to show their age.The staff is not as friendly or helpful as in other IHG locations, but they do the job.
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June 2023 by Keneisha Wynn
We needed somewhere fast and clean that allowed pets! The staff were incredibly accommodating and kind to us! The room was very clean and exceptionally pleasant to stay in. Love the full kitchen!! The allowed us to check out late when we woke up a little late! Highly recommend!
