Chico's is a women's clothing store that offers a curated collection of chic and unique apparel, jewelry, and accessories. The store features skilled Style Experts who provide complimentary outfitting advice, fashion tips, and previews of new collections. While some customers have reported inconsistent service experiences, with some visits lacking attentive assistance, the store also receives praise for its helpful and personalized service. The Plano location, in particular, is noted for its excellent staff who go above and beyond to assist shoppers, including introducing them to the personal stylist service. Customers appreciate Chico's quality clothing and the opportunity to work with knowledgeable associates to find the right pieces. However, some have expressed disappointment with the limited selection of marked-down items during their visits. Overall, Chico's aims to provide a curated shopping experience with a focus on style expertise and customer care.
Had a wonderful visit today. I put an online order and somehow it was canceled, but when I got there the associate that was there, I believe her name was Donnie was super helpful. She truly went above and beyond to try and help me find a replacement. Kudos to her and to Chico’s for hiring someone like her
March 2026
Love the personal attention and service at this location.
August 2023
Very helpful and friendly associates at this store. Great clothes and good selection of sizes.