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February 2024 by Tim Daniels
My name is Tim daniels Brenda did a super job helping me I recommend her to all my friends and colleague
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January 2024 by P
The staff is always super friendly and extremely knowledgeable.
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September 2023 by Gina K.
Letty was amazing! Quick and friendly service. Best prices for what you get. I would definitely come back.
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August 2023 by Matt Ashli
It's all about the service and they great service here.
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February 2023 by lajoyce love
All I have to say is that I just LOVE the ladies by the name of Breanda and Kimberly. 1/11/2023 was my very first time Going to the Plano location. Those ladies took their time with me and handled me with care. They were both warm and inviting and just exceptional. I came in for a upgrade and was very happy with what I left with. I got the 14 pro MAX and they made sure I walked out with everything I needed and was very patient. HATS OFF TO YOU LADIES THANK YOU FOR ALL THAT YOU DO FOR YOUR CUSTOMERS.
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December 2022 by K. Griffin
Please stay far away from this location!! The sales rep lied about setting up an account to meet their quota only to have my bank prove fraud and refund my money.
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November 2022 by Mike Herrel
Worst retail experience ever. Run from this store
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June 2022 by Tiffany Quattlebaum
I had a good experience walking into the Plano K Ave location and was immediately helped by Tony I had no clue on what I wanted when I got there it just knew I needed a new phone. So he and his co worker explained a few phones to me after I gave them my budget. They narrowed it down and made the search easier for me. Great job in there guys !! Keep it up!!
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June 2022 by Eyeyanna Muhammad
TONY is the man when it comes to phones n technology…Make sure YOU stop by and pick up your phone the best service..QUALITY phones n Great customer Service!?Thank You TONY ?
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May 2022 by Connie Comley
Any time I go in the one on Jupiter and 14 they are always so nice and helpful
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March 2022 by Jennifer R
Sergio at this location is awesome! Apparently there was a problem with the network on this date and the store doesn't open till 10:00 a.m. there was a huddle of customers waiting outside the door including myself. He opened the door early and tried to help all of us at the same time. He was patient, calm, didn't skip any steps or rush anyone out. Super impressed with him and this location! Was only there for 45 minutes and walked out very happy.
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January 2022 by Sharlene
Claim could not help me and I just had purchase a phone use then 10 days ago this was in Allen, Texas he referred me to a repair or to purchase a new phone at full price, but told me my phone had a speaker defect really!!!
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November 2021 by Jonathan Barrientos
Sergio and staff were great, he helped set up my phone & transferred my data, will be back to add those 3 lines he offered!
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November 2021 by Jacob Hernandez
I’m used to seeing Sergio working at the location down the street. I thought he didn’t work at cricket anymore but I saw him at this location. He’s the go to if you want your info transferred from one phone to another!
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November 2021 by Pete Mitchell
Sergio and Josue were very helpful with my iPhone issue. Changed out the SIM card and fixed the problem, thanks!
