Enterprise Rent-A-Car

Enterprise Rent-A-Car, Car Rental
Hours: Enterprise Rent-A-Car provides a low-touch rental process with clean, sanitized vehicles across its many locations. Reviews highlight experiences at specific branches where staff are frequently described as courteous, thorough, polite, and helpful. Employees are noted for being professional, knowledgeable, efficient, honest, and trustworthy, ensuring customer needs are met. They work smoothly and quickly with insurance companies and provide cost-saving options. Staff are commended for owning problems and finding solutions, even in busy situations, and for listening to customer needs to provide comfortable, suitable vehicles that exceed expectations. The business is recommended for car rental needs, with customers stating they would return and tell friends and family. Some reviews note difficulties with phone systems and busy, understaffed periods, suggesting asking for a manager for assistance. Occasionally, a negative interaction with staff is reported, but positive customer service experiences are prominently featured.

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1. Plano, Texas