Prosperity Bank is a well-regarded bank known for its outstanding personal service and commitment to customer satisfaction. Many customers have praised the Alma Rd. branch, highlighting the friendly atmosphere and the helpfulness of the staff. The tellers, like Rebecca and Sam, are noted for their efficiency and ability to make banking a pleasant experience. Customers appreciate the convenient location and the ability to deposit cash at ATMs without the hassle of filling out deposit slips, available 24 hours a day. The bank has demonstrated a strong commitment to security, as shown when a teller quickly identified a suspicious check, ensuring the account holder's safety and preventing potential fraud. Additionally, Prosperity Bank offers fiduciary services for financial planning and investment advice, further enhancing its reputation as a supportive financial partner for families. Overall, Prosperity Bank combines a friendly, family-like approach with professional services, making it a trusted choice for banking needs.
now I remember why I moved all my bank accounts away from Prosperity and Chase to Truist! I wasted over an hour with these clowns! what a circus and the manager needs to go back to customer service 101.
September 2025
Huge fan of this branch. I never feel rushed & it always seems very quiet.
Sam always makes my day when he’s my teller!
September 2025
Handy location. I love that I can deposit cash in their atm without hassle of filling out a deposit slip. Its awesome. Thank you. Can deposit 24 hours a day.
