Leslie's provides pool supplies and service. Reviews note knowledgeable staff who help customers understand their pool systems and offer good suggestions to save money. Service is often quick and attentive, with staff not trying to sell unneeded items. They are helpful over the phone and in person. However, experiences can vary. Some customers find staff condescending or unhelpful with basic questions, suggesting more educational resources would be beneficial. Stock can be an issue, with items sometimes out of stock with no known restock date, though staff may direct customers to other locations. Common items like chlorine tablets can be unavailable due to broader industry shortages.
Went in looking to price a few things and ask questions. The things we were interested in they didn't have in stock. Asked when they would get more in stock and was told they didn't know. Then, I asked if another store had any and was told where the store was.
June 2022
Knowledgeable staff helped me to understand my pool system better. Without even seeing my pool, they knew the neighborhood pools do well that we are to help me understand where the backwash filter should be draining (they were exactly right!)
June 2019
The customer service is phenomenal. Even though it was nearing closing, Will was working on analyzing my water. Amazing
