Leslie's is a reliable and customer-focused business that specializes in pool maintenance and repair services. Located in Plano, Texas, the company has earned a reputation for providing prompt, efficient, and cost-effective solutions to its clients. The store is well-stocked and offers a wide range of pool products and equipment. Customers have praised the knowledgeable staff, particularly the store manager, Dave, and employee Paul, who have demonstrated exceptional customer service. They have been described as patient, helpful, and willing to go the extra mile to ensure customer satisfaction. One customer had a positive experience with the repair of their Polaris pool cleaner, where the staff diagnosed the problem for free and repaired three issues for a minimal cost. Another customer, who had a broken pool motor, found that Leslie's offered a much better deal compared to other local companies, saving them a few hundred dollars. The Parker Road location has been highlighted as a hidden gem, with quick turnaround times and excellent service. One customer had their pool sweep repaired in less than 20 minutes, a testament to the store's efficiency and dedication to customer needs. Overall, Leslie's is a reliable and customer-focused business that provides a wide range of pool-related services and products, earning high praise from its satisfied clients.
I was having problems with my Polaris pool cleaner and took in to get it looked at. Not only did they diagnose the problem for free but repaired 3 issues for only the cost of the parts (which were less than $20 total). David gave me prompt, efficient and very cost effective service. Highly recommended!
July 2023
After visiting another store, I came here to get things for my pool that they had in stock.
June 2023
Usually, depending upon the location and the rep, it is a good place to visit for your pool. I like the computer water testing because it eliminates the guess work.
