LOFT is located in Willowbend Mall. The clothes are really well-made, loved, and have incredibly consistent sizing. There is always a 30 to 60% off sale every day. The staff are incredibly helpful and provide the best customer service, genuinely caring about the shopping experience. Employees will help find the store, show items on sale, and help put outfits together. They make the process simple and inform customers about easy online ordering. For this reason, customers prefer to shop in the store and always drop in for a browse.
Takara was incredibly helpful! I had no idea how to go about exchanging a birthday present and she made the process incredibly simple. Employees like her are the reason I would prefer to shop in a store than online.
February 2025
Love this store. I always find something cute here. I love that they have petite pants that fit me perfectly.
July 2023
I really like this location. Whether I make a large purchase or buy one item on sale, or simply browse, I am always treated the same. For this reason, I always drop in for a browse whenever I'm in this mall. The best thing about this brand is that their sizing is incredibly consistent.
