LOFT is located in Willowbend Mall. The clothes are really well-made, loved, and have incredibly consistent sizing. There is always a 30 to 60% off sale every day. The staff are incredibly helpful and provide the best customer service, genuinely caring about the shopping experience. Employees will help find the store, show items on sale, and help put outfits together. They make the process simple and inform customers about easy online ordering. For this reason, customers prefer to shop in the store and always drop in for a browse.
Came in to complete a return and the young lady was so helpful and speedy. I hope she gets a day off, she was so sweet and deserving and it's Memorial Day weekend people
April 2025
Takara was incredibly helpful! I had no idea how to go about exchanging a birthday present and she made the process incredibly simple. Employees like her are the reason I would prefer to shop in a store than online.
February 2025
Love this store. I always find something cute here. I love that they have petite pants that fit me perfectly.
