MyEyeDr offers excellent customer service, with a friendly, patient, and attentive staff that makes customers feel comfortable and confident in their choices. The team takes the time to understand individual needs, offering personalized styling advice and recommending other offices for special cases. The office atmosphere is warm, clean, organized, and spacious, creating an enjoyable experience when selecting eyewear. Customers can expect genuine and helpful feedback from staff members like Janet, Dr. Leung, Andy, and Jay, contributing to a positive overall experience. Many visitors appreciate the quick, same-day appointments and the friendly staff that makes the process smooth and fun, with some mentioning that they had a blast picking out new frames.