The Old Navy is an apparel and accessories brand for the entire family, featuring everything from jeans (in 180 sizes!) to comfy fleece and bestselling activewear. The brand is known for its great style, quality, and the power of fun. Customers can enjoy free pickup services or visit the stores, though masks are required for in-store shopping. Reviewers generally have positive experiences with Old Navy, praising the quality of the clothes, especially in the clearance section, and the ease of finding what they need. One customer has been a fan since high school and appreciates how easy it is to shop for their daughter. The staff is also highlighted, with one customer receiving excellent customer service when returning items, even after the 30-day window had passed. However, some customers have noted that prices have gone up, and one reviewer was turned away from a different store for a return that was just one day past the 30-day limit. Overall, the Old Navy brand is well-regarded for its family-friendly offerings and customer-focused approach.
