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“I work for a Handyman Company in Plano, we had a craftsman go by the store today for paint, and he worked directly with Jesse. He said he was super knowledgeable about the matching process, and was very helpful! He asked me to leave a review for him because the service was so exceptional! Thanks Jesse for taking care of us :)”
“Why not a 5 star! Well I got there 30 minutes before they close so I would understand if they cannot do a job that fast but I was there to ask a question and I had my drawer to color match so one of their employees kind of rudely told me we’ll do it tomorrow so leave your stuff here and we will contact you when it’s done. So I was so happy that I can color match it and come back tomorrow. Next day I get a call to come to store to find out that they cannot color match. I only give 4 stars because the manager was super polite and friendly calling 2-3 places to find me a color coat.”
“I came in earlier this week to get some touch-up paint for my parents' home. Matthew was incredibly helpful and friendly. He efficiently mixed about 6 different paint colors and finishes for me and gave me guidance on blending the new paint onto older paint on the walls. My touch-ups looked great, and I could not be more happy with my experience. Nicely done, Matthew!”
“Needed assistance with a horribly stripped screw. Handyman in there named Steve helped me find and buy the right tools, went to the parking lot, and didn’t just tell me what to do but physically helped me with my problem. You do not get that kind of service from the big box stores, and it’s the reason why I continue to use Ace and a reason why I’ve given two difference Ace Hardware stores 5-stars.
They know what they’re doing and they are incredibly helpful.”
“Great store! Jonathan, store manager, and team are excellent. Lots of customers in the morning and late afternoon. Jonathan and team handle the it all very well. They are knowledgeable, friendly, and helpful. My go to paint store.”
“Jessie went above & beyond to help me this morning! 5 stars for customer service! The paint/paint can I brought in this morning was old & had been discontinued. He called in to a supervisor to retrieve the “old” formula. After he did that, he offered to try to shake/revitalize my can (which was pretty full). Thankfully, the paint was resurrected! Jessie poured it into a new can (because the old can was rusting out) with the formula on a new label. I asked about the fee for the new can & Jessie said there was no fee! GREAT CUSTOMER SERVICE! Jessie was helpful, personable & patient!”
“They always have what I looking for when I go to detail my car. My car is 24 years old but still looks good because of products I am able to purchase here. Thanks English Color for keeping my car looking sharp and vibrant.”
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“Was here twice in the last 2 days to take advantage of the April 30% off sale and purchased 10 gallons of their Emerald paint for a home re-paint. Sherwin-Willams paint is far better than what you get in a big box store. The best part of the experience is the Employees at this store who are very knowledgeable, helpful and courteous.”