Plano Automatic Transmission is highly regarded for its exceptional customer service and honest practices. Customers consistently praise the team for their clear communication and willingness to keep clients updated throughout the repair process. Many have reported significant savings compared to dealership quotes, with one customer mentioning a repair that cost only $250 instead of the $3200 quoted by a dealership. The staff, particularly a representative named Liz, is noted for being helpful and knowledgeable, assisting customers with understanding the necessary repairs without pushing unnecessary services. The quality of work is also highlighted, with multiple customers satisfied with their vehicle repairs, including transmission rebuilds, which come with warranties. Wait times can be longer due to high demand, but many agree that the wait is worth it for the quality service received. Overall, Plano Automatic Transmission is recommended for those in need of reliable and affordable transmission repairs, with many customers expressing their intention to return for future services.
Ceasar Velasco - car shifts perfectly smooth and drives good. Wait was about a month since they were busy but it was worth it. Liz has really great customer service and always answered me and always kept me updated. gave me a little discount too for paying in cash. I recommend going here as my experience going here was... read full comment
June 2025
Awesome communication and service! Super honest! I went to dealership and they quoted $3200 took to Plano T and they were honest and it didn't need everything the dealership said and it only cost $250! And my truck runs perfectly! Win!!
January 2025
They got the job done at the price they quoted and was upfront about the time it would take
