Public Storage in Plano offers a convenient and reliable storage solution for your needs. The facility is well-maintained and clean, managed by the highly professional and courteous Kim, who has been praised for her exceptional customer service. Customers can easily reserve a storage unit online with no commitment required, and have the option to skip the counter and go straight to their unit using the online eRental feature. Employees at the 2200 K Ave location, such as Vanessa, Nick, and Kyle, are known for their knowledgeability, helpfulness, and friendly demeanor. They are always available to assist customers with various inquiries, including payment options, and provide a personalized experience. The team is dedicated to ensuring a smooth and stress-free storage experience for all their clients. Customers have consistently reported positive experiences with Public Storage, highlighting the facility's great location, cleanliness, and the excellent service provided by the staff. The manager, Kim, has been particularly commended for her efficient and friendly approach, making the entire process seamless. Overall, Public Storage in Plano is a highly recommended choice for those in need of reliable and convenient storage solutions.
Love the customer service at this location! Kim went above and beyond to show me several different units and make sure it would meet my needs. Loved the fast, easy, and kind customer service here! Highly recommend for the budget friendly options as well!
August 2024
Excellent facility, very clean and convenient run by Kim, a top rate property manager. You can't go wrong with this great Public Storage.
August 2024
I had an excellent experience with Kim at Public Storage. She was incredibly helpful and professional, making the entire process smooth and stress-free. Kim’s friendly demeanor and efficient service are commendable. Highly recommend!
